What are the responsibilities and job description for the LifeSpan San Antonio seeking community Services Program Director position at Disability Services of the Southwest/Lifespan Home health?
Position Summary: Responsible for the internal operation of the managed waiver program.
Tasks
Tasks
- Supervises all PHC CAS (1929B), Family Care, PCS, PAS, Star Medicaid, Star Plus Waiver, Star Kids, and Private Duty program employees in the planning and coordination of patient care in conjunction with the physician’s plan of care and/or the state program’s (i.e., Texas Department of Aging and Disability Services (TDADS) workers.
- Responsible for assisting with billing of all ancillary program patients on a regular basis in accordance with agency billing policies.
- Responsible for the coordination of billing, scheduling, and office staff interaction.
- Collaborates with Administrator to ensure that all employee files are completed in a timely manner and reviewed at least annually.
- Ensures the services provided through the community care program are following regulatory guidelines and agency policies.
- Collaborates with payroll department to ensure that employees’ time records are accurate and submitted to payroll in a timely manner.
- Completes supervisory visits within regulatory time frame.
- Communicates with State program Caseworkers by telephone regarding service breaks
- Ensures that quality staff is hired, trained, and in-serviced as needed.
- Tracks unstaffed ours on a weekly basis and documents hiring efforts; notifies the patient’s Caseworker of unstaffed hours in writing as needed.
- Assists the Administrator with budget planning and implementation.
- Participates in case conferences, in-services, meetings/committees, and other programs as needed.
- Monitors the services provided for client case load.
- Utilizes program resources efficiently.
- Assures that all program and licensure standards are met.
- Maintains positive relationships and open communication with clients, client families, case managers, vendors, agency divisions, and other concerned parties.
- Reviews and corrects any outstanding issues in reference to the Quality Assurance Program in a timely manner.
- Complies with the policies and procedures of the Agency.
- On-site supervision visits.
- Make sure all the billing is processed in a timely manner.
- Performs all other duties as assigned.
- Willingness to work with patients and their families.
- Able to work independently. Includes time management skills in being able to manage one’s own time and the time of others.
- Excellent personal organization skills and personnel management skills in motivating, developing, and directing people as they work and identifying the best people for the job.
- Excellent interpersonal relations skills, including active listening skills such as giving full attention to what others are saying, taking time to understand points being made, and asking questions as appropriate.
- Able to access and communicate with health care professionals, clients, families, and the general public.
- Able to work in a fast-paced, stressful environment.
- Strong written and verbal communication skills are required, as appropriate for the needs of the audience.
- Travel required for client visits/hourly care and daily and community activities as necessary.
- Must have reliable transportation, a valid driver’s license and current auto liability insurance.
- Must have a bachelor’s degree in social work or related field with two years experience in community programs or high school diploma with at least five years experience in community programs.
- Knowledge of home care rules and regulations is required.
- Current CPR Training
- Demonstrated knowledge of basic computer skills.
- Must be able to type 35 wpm with 80% accuracy.
- Ability to work up to a minimum of 40 hours per week.
- Ability to travel to client homes for visits/hourly care and to community activities.
