What are the responsibilities and job description for the Automotive Customer Service Technician position at Disability Solutions?
Champions Do More
As one of the fastest-growing and most exciting brands in the industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert . For more than 25 years, our vision has been anchored by the belief that delivering superior collision repair service is about People First. Welcome to Crash Champions. We Champion People.
Responsibilities
- Provide information and advice on vehicle diagnostics and technical solutions to customer via telephone and supported equipment
- Document all customer interactions in supplied database
- Work within groups of technicians and software development teams to improve products and services
- Maximize first time resolution of customer queries
- Provide training support and basic technical support to customers and employees as required
- Other duties as requested
Qualifications
Requirements :
Preferred Qualifications :
Benefits
The Company offers the following benefits for this position, subject to applicable eligibility requirements and annual updates :
We are committed to providing competitive compensation for this role. The actual offer will be based on various factors, including but not limited to : job related knowledge, skills, experience, relevant certifications and qualifications.
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Job Post Information
Job ID 2025-11926
of Openings _1_
Category ATE
Location : Address 601 Oakmont Lane
Posting Location : City Westmont
Posting Location : State / Province IL
Location : Postal Code 60559
Remote No
Prioritization Tier 1 - Priority
Posted Min Pay Rate USD $23.00 / Hr.
Posted Max Pay Rate USD $23.00 / Hr.
Salary : $23
