ER Secretary/CNA 2

Position Overview

The Secretary / CNA II supports licensed nurses by assisting with patient care and performing clerical duties under their direction. This role requires strong communication, organizational skills, and attention to detail to ensure efficient patient support and administrative coordination. The Secretary / CNA II follows ARHS policies, regulatory standards, and ethical guidelines while maintaining excellence in patient safety, quality, and experience.

Compensation is commensurate upon education, experience, certification, and internal equity. Hiring compensation range starts from $16.50 per hour.

The Perks and Benefits

Collaborative environment : Work alongside dedicated healthcare professionals passionate about delivering high-quality care.

Professional development : We offer ongoing training, tuition reimbursement, and participation in our Career Pathways Program.

Impactful work : Ensure patient safety and contribute to positive health outcomes.

Location perks : Boone, NC, offers outdoor activities, shopping, dining, breweries, and cultural attractions.

Top-tier community : Boone boasts a top-rated public school system and is home to Appalachian State University.

Compensation is commensurate upon education & experience - range is $16.50 per hour or more. Benefits begin the first of the month following 60 days of employment from the new hire orientation date. This position is non-exempt and includes shift differentials for qualified shifts.

Comprehensive benefits package including health, dental, and vision insurance, as well as HSA.

Supplemental insurance covering short- and long-term disability, accident, life, hospital indemnity, critical illness, identity theft protection, and legal assistance.

Student loan refinancing and tuition reimbursement for qualifying employees.

403(b) retirement plan with employer match.

Paid time off (PTO) : Front-loaded for the first year, with a cash-out option available for qualifying employees.

Paid parental leave : Two weeks of paid leave within the first six months of birth / adoption.

Employee wellness program - Love Your Life : Award-winning voluntary wellness program with incentives.

Employee to Employee (E2E) program : A voluntary, employee-funded assistance program.

Additional employee perks : Discounts for Dollywood, Biltmore, Tweetsie Railroad, and more.

Take a virtual tour of our new Schaefer Family Patient Care Tower [here].

Key Responsibilities

Assist licensed nurses with direct patient care, ensuring adherence to CNA II scope of practice.

Perform clerical duties, including scheduling, data entry, and maintaining patient records.

Provide compassionate patient support and communicate effectively with families and healthcare teams.

Respond quickly and accurately to patient needs and emergency situations.

Maintain confidentiality and follow hospital policies, procedures, and regulatory requirements.

Position Requirements

Minimum Education

High school diploma or GED required.

Completion of a course leading to listing with the NC Department of Health and Human Services (NC HCPR) as a CNA I.

Experience

Previous experience as a CNA preferred.

Required Registration / License / Certification

Current CNA II certification in North Carolina.

Basic Life Support (BLS) certification from the American Heart Association required at the time of hire.

Knowledge, Skills, and Abilities

Strong communication and interpersonal skills for patient and team interactions.

Proficiency in delivering safe and effective patient care within licensure scope.

Knowledge of hospital protocols, patient care standards, and administrative tasks.

Exceptional customer service, computer skills, and ability to manage multiple tasks.

Physical Demands

Continuous standing and walking for 8 hours per shift.

Speaking, reading, and writing for 8 hours per day.

Exposure to vibration and cramped spaces >

1 hour per day.

Frequent patient mobilization >

4 hours per day.

Frequent lifting, carrying, pushing, and pulling 50 lbs.

Frequent bending, squatting, kneeling, twisting, turning, and reaching.

Frequent fine motor skill use, hand dexterity, and close eye work.

Working Conditions

Regular exposure to bloodborne diseases.

Exposure to electrical, mechanical, and power equipment hazards.

Exposure to odorous chemicals, specimens, and unpleasant elements such as accidents and injuries.

Must handle emergency or crisis situations.

Irregular hours required, including days, evenings, nights, weekends, and holidays.

Extended periods of sitting, standing, and walking required.

About UNC Health Appalachian

UNC Health Appalachian, the leader in High Country healthcare, consists of three hospitals, 13 medical practices, Seby B. Jones Regional Cancer Center, The Rehabilitation Center, and Appalachian Regional Healthcare Foundation. We are committed to improving health, enhancing quality of life, and making life better for our community.

About UNC Health

UNC Health is a state entity affiliated with the University of North Carolina system, operating 14 hospitals, 18 hospital campuses, and over 500 clinics. Over the past three years, UNC Health has provided $400 million in uncompensated or charity care to North Carolina residents.

UNC Health Appalachian values diversity and does not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other protected status. We welcome applications from all backgrounds and are committed to a fair and inclusive hiring process.

Employment at UNC Health Appalachian is contingent upon the successful completion of a background check and drug screening. For accommodations or additional information, contact arhsrecruitment@unchealth.unc.edu.

IND456

Location : UNC Health Appalachian

• Emergency Department

Schedule : Part-time (8-19 hours per week), Days, 10a to 10p

Salary : $17