Demo

Phone Support Specialist/Customer Service

Disability Solutions
Grand Forks, ND Full Time
POSTED ON 3/1/2025
AVAILABLE BEFORE 5/26/2025

About the Role :

Express Employment has anexcellent opportunity for a customer service-driven professional to join a local office! Were looking for an individual with a friendly and energetic phone presence, strong work ethic, and a commitment to providing top-tier customer support.

Responsibilities :

  • Answer and manage inbound calls with professionalism and efficiency.
  • Provide exceptional customer service by addressing inquiries, resolving issues, and ensuring customer satisfaction.
  • Maintain accurate records of customer interactions and transactions.
  • Collaborate with team members to improve service processes.
  • Utilize computer systems to input and retrieve customer information.

Qualifications :

  • Excellent phone etiquette and communication skills.
  • Strong problem-solving abilities and keen attention to detail.
  • Proven track record of delivering high-quality customer service.
  • Computer proficiency and ability to multitask.
  • Prior sales experience preferred but not required.
  • Integrity, dedication, and a team-player mindset.
  • Benefits :

  • Competitive pay ($19-$20 / hr).
  • Great work-life balance with Monday-Friday hours.
  • Opportunity to grow within a service-oriented company.
  • GFND1437

    PandoLogic. Keywords : Telephone Operator, Location : Grand Forks, ND - 58202 , PL : 596747002

    Salary : $19 - $20

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