What are the responsibilities and job description for the Technical Service Specialist position at Disability Solutions?
Job Description
The Technical Supervisor plays a crucial role in ensuring the smooth operation of events and providing exceptional customer service. This role involves leading the technical team, setting up and operating audiovisual equipment, and resolving any technical issues that may arise.
Key Responsibilities
- Equipment Operation: Set up, operate, and break down audiovisual equipment according to technical specifications.
- Customer Service: Provide excellent service, maintain positive relationships with clients, and meet their needs promptly.
- Training/Staff Development: Assist in training technicians on hotel and Encore service expectations.
Requirements
- Associate's degree or higher preferred.
- 1-3 years of experience in audiovisual or related field is preferred.
- Knowledge of technical theory and problem-solving skills are essential.