What are the responsibilities and job description for the Client Services / Office Coordinator position at Disaster Services, Inc.?
Job Summary
Disaster Services, Inc. is an established temporary housing company based in Annapolis, MD with operations throughout the Mid-Atlantic region. Since 1996, we have worked with insurance carriers to locate temporary housing for homeowners who have experienced a catastrophic loss to their home.
We are looking for a skilled Client Services and Office Coordinator that is available for immediate hire on a full-time basis. Duties include but are not limited to, answering and routing phone calls, oversee hotel accommodations for clients, customer service support, administrative office tasks such as filing and ordering office supplies.
The ideal candidate should be detail oriented, professional, polite and possess exceptional organization and communication skills. Must be a reliable and trustworthy team player, that is eager to learn with the ability to work independently and exercise good judgment. Any Customer Services and/or Office Administration experience would be preferred.
Responsibilities and Duties
As the Client Services and Office Coordinator your primary duties will be, but are not limited to:
- Coordination and Management of Hotel Accommodations for clients from beginning to end of their hotel stay
- Resolution of customer service issues
- Office Management such as Filing and Ordering Office Supplies
- Assist Staff with daily tasks such as mailing letters, phone calls, etc.
Qualifications and Skills
- Excellent time management
- Must demonstrate empathy and sensitivity when working with clients who are experiencing difficult situations.
- Excellent communication skills
- Ability to perform well under stress
- High degree of accuracy and attention to detail
- Customer Service experience is Preferred
· Proficiency Microsoft Office Products and Adobe Products
· Reliable Transportation, a valid driver’s license, and a flexible schedule are required
Job Type: Full-time
Pay: $24.00 - $29.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Compensation Package:
- Bonus opportunities
People with a criminal record are encouraged to apply
Work Location: In person
Salary : $24 - $29
