What are the responsibilities and job description for the Inside Sales Associate (Promotional Products exp. req.) position at Discount Marketing Products Inc?
Benefits:
- Bonus based on performance
- Health insurance
Inside Sales Associate
At Discount Marketing Products (DMP), we understand the power of effective marketing strategies and the impact they have on businesses. We take pride in offering a wide range of promotional products, customized solutions, and exceptional customer service. With our commitment to excellence and dedication to surpassing client expectations, we have become a trusted partner for companies striving to enhance their brand visibility and reach.
As a member of the DMP team, you will have the opportunity to work in a dynamic and collaborative environment, surrounded by professionals who are passionate about what they do. We value creativity, innovation, and a customer-centric approach, and we believe in fostering a culture of growth and development. Your contributions will be valued, and you will have the chance to make a meaningful impact on our clients' success and the growth of our organization.
We are seeking a detail-oriented and organized Inside Sales Associate to join our dynamic team. The Inside Sales Associate will be responsible for achieving sales targets and drive revenue growth through inbound and outbound sales efforts. This role requires a strong understanding of sales strategies, excellent communication skills, and the ability to generate new business leads and sales and take care of existing customers.
In this role, you will be responsible for originating new orders, communicating with customers about their orders, and working with previous customers for new orders. The ideal candidate should have excellent customer facing skills engaging and managing national accounts and buying groups, strong attention to detail, and the ability to work effectively in a fast-paced environment.
Duties/Responsibilities:
- Develop and implement sales strategies and goals with senior leadership to achieve revenue targets and drive growth
- Answering customer inquiries, scheduling meetings, and sales appointments, and following up with customers about their order status
- Attend trade shows as a part of the sales origination team as needed
- Monitor and analyze sales metrics to identify areas of improvement and implement corrective actions as needed
- Build and maintain strong relationships with key clients, identifying their needs and providing solutions to meet their requirements
- Working with corporate clients’ online stores where their employees can buy their corporate materials
- Assist senior leadership by staying up-to-date with industry trends, market conditions, and competitor activities to identify opportunities and potential threats
- Develop and maintain sales reports, forecasts, and budgets to track performance and make informed decisions
- Implement and utilize CRM software to manage customer relationships, track sales activities, and generate reports
- Communicating marketing strategies, sales trends, and new products with external account managers to drive sales growth
- Work with senior leadership and sales representatives to determine an annual trade show calendar with appropriate coverage
Required Skills/Abilities:
- Ability to work onsite at our office location five days / week
- A high school diploma or equivalent
- A bachelor's or associate's degree in marketing, business, or a related field may be advantageous
- Experience in administration and high-volume office work may be advantageous
- Strong analytical, organizational, and time management skills
- Excellent team working, motivational, interpersonal, communication, and customer service skills
- The ability to multitask and quickly switch your focus
- Computer literacy, IT skills, and typing skills
- An understanding of sales principles and customer service practices
Physical Requirements:
- Prolonged periods sitting at a desk and working on a computer.
- Must be able to lift up to 15 pounds at times.
Discount Marketing Products (DMP) is an equal opportunity employer. We are committed to creating a diverse and inclusive work environment and do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity or expression, veteran status, or any other legally protected status. We value the unique perspectives and experiences that each individual brings and actively promote fairness, respect, and equal opportunity for all employees and applicants. DMP is dedicated to providing a work environment free from discrimination and harassment, where all individuals are treated with dignity and respect. We encourage qualified candidates from all backgrounds to apply and join our team.