Demo

Vacation Planner & Ticket Sales Expert

Discover Branson
Branson, MO Full Time
POSTED ON 6/28/2024 CLOSED ON 7/27/2024

What are the responsibilities and job description for the Vacation Planner & Ticket Sales Expert position at Discover Branson?

Branson, MO | Branson Vacation Planner & Sales Expert | $35,000-$65,000 | Full Benefits

Inbound and Outbound sales - Are you a Branson Sales Ninja? Passionate about helping customers get the best deals on Branson? Tickets, packages, lodging, nightly rentals and more. With a tour Or without.

Full Job Description

Purpose of Position: Provide exceptional service while selling incredible experiences to Branson, MO tourists. This position includes answering phone calls, making phone calls, assisting customers, selling tickets, data entering vacation details, reserving shows, hotels and other vacation items. Utilizing technology like social media, email and various softwares to increase contact.

Customer service is our #1 priority - experience the difference working with an A rated and BBB Accredited company that believes exceptional service and skill will lead to the ultimate sales output. Enjoy an extremely experienced leadership team that provides freedom and flexibility to anyone willing to work hard and excel in all aspects of the position.

This position offers an hourly wage with aggressive commissions and has potential for salary and incentives. Full benefits available after 60 days - including Major Medical, Dental, Vision, Life, Matching 401k (12 months), special considerations at local attractions, shows and activities.

  • LOTS OF OPPORTUNITY TO GROW & BUILD WITH US

Job Summary For Branson Vacation Planner Position

The Quick Job Pitch - This position requires a strong knowledge of Branson, Shows, Atttractions, Things to Do and general sales and booking concepts, as they related to Branson, Missouri. We work hard and thus multi-tasking and ability to be versatile as it relates to Branson vacation booking, timeshare & travel club booking, as well as general understanding of the Branson travel industry. Sky is the limit on the position.

Duties & Responsibilities

Responsible for initiating contact with prospects and managing processes to ensure and maintain all company expectations are met regarding quality, service, profit, and teamwork.

Assist in promoting, developing and maintaining a work environment that provides an exceptional

Guest service experience for both team members and Guests.

Assist with doing Reservations and admin with organization and a commitment to excellence.

Assists in ensuring all leads are worked and customers are consistently communicated with and followed up with.

Maintains a high standard of integrity, service, and hospitality at all times with team members, customers and co-workers.

Develops strong customer relations through frequent communication, professional, courteous and ethical interpersonal interactions. Develops customer profiles and maintains an effective trace system, including dates and references, in order to best meet client needs, resulting in superior account services and increased revenues.

Assists in ensuring that customers are 100% satisfied with their vacation experience.

Experience, Skills, And Education

Requires a knowledge of customer service etiquette, principles and practices.

Requires the ability to speak English and communicate clearly and effectively, both orally and in writing.

Effective communication includes the ability to handle guests' issues with finesse and professionalism.

Requires ability to relate and interact with people in a warm, friendly and professional manner.

Requires solid proficiency in computer skills, composition of letters and emails, and a keen attention to detail.

Requires the ability to handle multiple tasks simultaneously and efficiently.

A Desire and Drive to succeed and win the day.

We are lean and mean and choose not to have layers of management. We empower our employees to be independent and successful while providing them the freedom and flexiblity that provide a happy and motivational workplace. If you think you have what it takes, we would LOVE to meet you and show you why you want to work here....

Drew Callison - General Manager

Apply Online or in person at the following location:

Discover Branson Visitor's Center

1105 W. 76 Country Blvd

Branson, MO 65616

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