What are the responsibilities and job description for the Director Business Risk - HR position at Discover Financial Services?
Discover. A brighter future.
With us, you’ll do meaningful work from Day 1. Our collaborative culture is built on three core behaviors: We Play to Win, We Get Better Every Day & We Succeed Together. And we mean it — we want you to grow and make a difference at one of the world's leading digital banking and payments companies. We value what makes you unique so that you have an opportunity to shine.
Come build your future, while being the reason millions of people find a brighter financial future with Discover.
Job Description:
What You'll Do
Responsible for identifying risk and driving strategies to manage it. Liaison to the enterprise-wide Legal, Compliance and Corporate Risk functions. Develops business-unit specific approaches and ensure accurate and timely implementation across all risk management disciplines and all areas in the organization. Directs process design, control work flow/systems, reporting, testing, remediation and third party management.
Creates a culture of effective risk management, accountability, and demonstration of risk awareness across the organization.
How You'll Do It
Responsible for developing and executing risk assessments. Provides education and risk guidance to business partners and ensures policies, standards, procedures, risks and controls are implemented, monitored and executed as required; Ensuring changes in laws and regulation are properly embedded into the control environment; Oversees development and implementation of job aids and tools to facilitate efficient completion of policy and standard requirements; Ensures effective identification and implementation of controls to manage operational, financial and compliance risks; Develops efficient processes to maintain an accurate library of risks and controls; Provide independent post-launch oversight of initiatives and report results to management; Oversees timely completion of control design reviews and compliance risk assessments; Monitors the risk and control environment for weaknesses and identify solutions to improve the effectiveness and efficiency of controls; and Oversees timely completion of control testing (BUTM) plan.
Provides education and monitor employees on requirements of company policies and standards related to Risk Reporting, Operational Risk Events, Root Cause Analysis, and Issues Management; Oversees development and implementation of job aids and tools to facilitate efficient completion of policy and standard requirements; monthly risk reports; discuss results with Sr. Leadership; Oversees timely completion of remediation projects and Ensures a detailed escalation plan is in place for risk issues and leveraged when necessary.
Oversees timely completion of complex projects in the areas of Exam Management, Control Workflow and Standardization Solutions, Departmental Continuous Improvement; Oversees development, implementation and administration control standardization and workflow solutions; Oversees development of continuous monitoring exception reports for critical business processes.
Maintains a highly engaged, development focused team; Adheres to established Leader Standard Work schedule (Coaching, Floor Walks, Process Confirmations); Reviews DMS barometer results and develop action plans for negative engagement trends; Models DMS/Shingo principles and coach team on principles they should focus on improving.
Qualifications You'll Need
The Basics
Bachelors in Business Administration, Management, Engineering, Arts, Social Sciences, Information Technology or equivalent
8 years of general business experience or related experience
15 years audit, compliance, risk management, regulatory, financial services marketing or financial services operations
Physical and Cognitive Requirements
The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable a qualified individual with disabilities to perform the essential functions of the position as required by federal, state, and local laws:
Primarily move about the work environment.
Occasionally move about the work environment to complete the major responsibilities of the job.
Primarily performed indoors in an office setting.
Ability to operate office equipment such as but not limited to computer, telephone, printer, and calculator.
Bonus Points If You Have
Masters in Business Administration, Management, Information Technology or Engineering
2 years People leadership experience
Certified Internal Auditor (Upon Hire)
Certified Public Accountant (CPA) (Upon Hire)
Certification in Control Self Assessment (Upon Hire)
Certified Regulatory Compliance Manager (Upon Hire)
RIMS-Certified Risk Management Professional (Upon Hire)
Discover will not sponsor or transfer employment work visas for this position. Applicants must be currently authorized to work in the United States on a full-time basis.
Application Deadline: The application window for this position is anticipated to close on Mar-11-2025. We encourage you to apply as soon as possible. The posting may be available past this date, but it is not guaranteed.
Compensation: The base pay for this position generally ranges between $154,500.00 to $234,900.00. Additional incentives may be provided as part of a market competitive total compensation package. Factors, such as but not limited to, geographical location, relevant experience, education, and skill level may impact the pay for this position.
Benefits:
We also offer a range of benefits and programs based on eligibility. These benefits include:
Paid Parental Leave
Paid Time Off
401(k) Plan
Medical, Dental, Vision, & Health Savings Account
Short and Long Term Disability, Life, and Accidental Death & Dismemberment insurances
Recognition Program
Education Assistance
Commuter Benefits
Family Support Programs
Employee Stock Purchase Plan
Learn more at mydiscoverbenefits.com .
What are you waiting for? Apply today!
All Discover employees place our customers at the very center of our work. To deliver on our promises to our customers, each of us contribute every day to a culture that values compliance and risk management.
Discover is committed to a diverse and inclusive workplace. Discover is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or other legally protected status. (Know Your Rights & Pay Transparency Nondiscrimination Provision)
Discover complies with federal, state, and local laws applicable to qualified individuals with disabilities and is committed to providing reasonable accommodations. If you require a reasonable accommodation to search for a position, to complete an application, and/or to participate in an interview, please email HireAccommodation@discover.com . Any information you provide regarding your accommodation needs will be kept confidential and will only be used to determine and provide necessary accommodation.
At Discover, we are committed to creating an inclusive and equitable workplace through our Fair Chance Hiring practices. Fair Chance Hiring means that we base our hiring decisions on an applicant’s qualifications rather than their criminal record. All our positions are subject to Section 19 of the Federal Deposit Insurance Act. Our applicants go through a background check, and we follow all applicable local laws, including the Los Angeles County Fair Chance Hiring Ordinance ( LA County Fair Chance ).
Positions marked as remote eligible are limited to remote locations within the country in which the position is based.
Applicants must be 18 or older at the time of hire.
With us, you’ll do meaningful work from Day 1. Our collaborative culture is built on three core behaviors: We Play to Win, We Get Better Every Day & We Succeed Together. And we mean it — we want you to grow and make a difference at one of the world's leading digital banking and payments companies. We value what makes you unique so that you have an opportunity to shine.
Come build your future, while being the reason millions of people find a brighter financial future with Discover.
Job Description:
What You'll Do
Responsible for identifying risk and driving strategies to manage it. Liaison to the enterprise-wide Legal, Compliance and Corporate Risk functions. Develops business-unit specific approaches and ensure accurate and timely implementation across all risk management disciplines and all areas in the organization. Directs process design, control work flow/systems, reporting, testing, remediation and third party management.
Creates a culture of effective risk management, accountability, and demonstration of risk awareness across the organization.
How You'll Do It
Responsible for developing and executing risk assessments. Provides education and risk guidance to business partners and ensures policies, standards, procedures, risks and controls are implemented, monitored and executed as required; Ensuring changes in laws and regulation are properly embedded into the control environment; Oversees development and implementation of job aids and tools to facilitate efficient completion of policy and standard requirements; Ensures effective identification and implementation of controls to manage operational, financial and compliance risks; Develops efficient processes to maintain an accurate library of risks and controls; Provide independent post-launch oversight of initiatives and report results to management; Oversees timely completion of control design reviews and compliance risk assessments; Monitors the risk and control environment for weaknesses and identify solutions to improve the effectiveness and efficiency of controls; and Oversees timely completion of control testing (BUTM) plan.
Provides education and monitor employees on requirements of company policies and standards related to Risk Reporting, Operational Risk Events, Root Cause Analysis, and Issues Management; Oversees development and implementation of job aids and tools to facilitate efficient completion of policy and standard requirements; monthly risk reports; discuss results with Sr. Leadership; Oversees timely completion of remediation projects and Ensures a detailed escalation plan is in place for risk issues and leveraged when necessary.
Oversees timely completion of complex projects in the areas of Exam Management, Control Workflow and Standardization Solutions, Departmental Continuous Improvement; Oversees development, implementation and administration control standardization and workflow solutions; Oversees development of continuous monitoring exception reports for critical business processes.
Maintains a highly engaged, development focused team; Adheres to established Leader Standard Work schedule (Coaching, Floor Walks, Process Confirmations); Reviews DMS barometer results and develop action plans for negative engagement trends; Models DMS/Shingo principles and coach team on principles they should focus on improving.
Qualifications You'll Need
The Basics
Bachelors in Business Administration, Management, Engineering, Arts, Social Sciences, Information Technology or equivalent
8 years of general business experience or related experience
15 years audit, compliance, risk management, regulatory, financial services marketing or financial services operations
Physical and Cognitive Requirements
The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable a qualified individual with disabilities to perform the essential functions of the position as required by federal, state, and local laws:
Primarily move about the work environment.
Occasionally move about the work environment to complete the major responsibilities of the job.
Primarily performed indoors in an office setting.
Ability to operate office equipment such as but not limited to computer, telephone, printer, and calculator.
Bonus Points If You Have
Masters in Business Administration, Management, Information Technology or Engineering
2 years People leadership experience
Certified Internal Auditor (Upon Hire)
Certified Public Accountant (CPA) (Upon Hire)
Certification in Control Self Assessment (Upon Hire)
Certified Regulatory Compliance Manager (Upon Hire)
RIMS-Certified Risk Management Professional (Upon Hire)
Discover will not sponsor or transfer employment work visas for this position. Applicants must be currently authorized to work in the United States on a full-time basis.
Application Deadline: The application window for this position is anticipated to close on Mar-11-2025. We encourage you to apply as soon as possible. The posting may be available past this date, but it is not guaranteed.
Compensation: The base pay for this position generally ranges between $154,500.00 to $234,900.00. Additional incentives may be provided as part of a market competitive total compensation package. Factors, such as but not limited to, geographical location, relevant experience, education, and skill level may impact the pay for this position.
Benefits:
We also offer a range of benefits and programs based on eligibility. These benefits include:
Paid Parental Leave
Paid Time Off
401(k) Plan
Medical, Dental, Vision, & Health Savings Account
Short and Long Term Disability, Life, and Accidental Death & Dismemberment insurances
Recognition Program
Education Assistance
Commuter Benefits
Family Support Programs
Employee Stock Purchase Plan
Learn more at mydiscoverbenefits.com .
What are you waiting for? Apply today!
All Discover employees place our customers at the very center of our work. To deliver on our promises to our customers, each of us contribute every day to a culture that values compliance and risk management.
Discover is committed to a diverse and inclusive workplace. Discover is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or other legally protected status. (Know Your Rights & Pay Transparency Nondiscrimination Provision)
Discover complies with federal, state, and local laws applicable to qualified individuals with disabilities and is committed to providing reasonable accommodations. If you require a reasonable accommodation to search for a position, to complete an application, and/or to participate in an interview, please email HireAccommodation@discover.com . Any information you provide regarding your accommodation needs will be kept confidential and will only be used to determine and provide necessary accommodation.
At Discover, we are committed to creating an inclusive and equitable workplace through our Fair Chance Hiring practices. Fair Chance Hiring means that we base our hiring decisions on an applicant’s qualifications rather than their criminal record. All our positions are subject to Section 19 of the Federal Deposit Insurance Act. Our applicants go through a background check, and we follow all applicable local laws, including the Los Angeles County Fair Chance Hiring Ordinance ( LA County Fair Chance ).
Positions marked as remote eligible are limited to remote locations within the country in which the position is based.
Applicants must be 18 or older at the time of hire.
