What are the responsibilities and job description for the Senior Content Marketing Specialist position at Discover Financial Services?
Discover. A brighter future.
With us, you’ll do meaningful work from Day 1. Our collaborative culture is built on three core behaviors: We Play to Win, We Get Better Every Day & We Succeed Together. And we mean it — we want you to grow and make a difference at one of the world's leading digital banking and payments companies. We value what makes you unique so that you have an opportunity to shine.
Come build your future, while being the reason millions of people find a brighter financial future with Discover.
Job Description
What You’ll Do
Executes an overarching messaging strategy, related content strategy, and calendar. Creates content for digital, email, social, and event channels, ensuring overall alignment of the brand story. Delivers communications, messaging, and presentations for events and speaking engagements. Works cross-functionally with design, sales enablement, internal communications, and legal teams to execute content assets and campaigns. Actively manages and escalates risk and customer-impacting issues within the day-to-day role to management.
How You’ll Do It
The Basics
If we had our say, we’d also look for:
Application Deadline
The application window for this position is anticipated to close on Feb-18-2025. We encourage you to apply as soon as possible. The posting may be available past this date, but it is not guaranteed.
Compensation
The base pay for this position generally ranges between $67,000.00 to $113,000.00. Additional incentives may be provided as part of a market competitive total compensation package. Factors, such as but not limited to, geographical location, relevant experience, education, and skill level may impact the pay for this position.
Benefits
We also offer a range of benefits and programs based on eligibility. These benefits include:
What are you waiting for? Apply today!
All Discover employees place our customers at the very center of our work. To deliver on our promises to our customers, each of us contribute every day to a culture that values compliance and risk management.
Discover is committed to a diverse and inclusive workplace. Discover is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or other legally protected status. (Know Your Rights & Pay Transparency Nondiscrimination Provision)
Discover complies with federal, state, and local laws applicable to qualified individuals with disabilities and is committed to providing reasonable accommodations. If you require a reasonable accommodation to search for a position, to complete an application, and/or to participate in an interview, please email HireAccommodation@discover.com. Any information you provide regarding your accommodation needs will be kept confidential and will only be used to determine and provide necessary accommodation.
At Discover, we are committed to creating an inclusive and equitable workplace through our Fair Chance Hiring practices. Fair Chance Hiring means that we base our hiring decisions on an applicant’s qualifications rather than their criminal record. All our positions are subject to Section 19 of the Federal Deposit Insurance Act. Our applicants go through a background check, and we follow all applicable local laws, including the Los Angeles County Fair Chance Hiring Ordinance (LA County Fair Chance).
Applicants must be 18 or older at the time of hire.
With us, you’ll do meaningful work from Day 1. Our collaborative culture is built on three core behaviors: We Play to Win, We Get Better Every Day & We Succeed Together. And we mean it — we want you to grow and make a difference at one of the world's leading digital banking and payments companies. We value what makes you unique so that you have an opportunity to shine.
Come build your future, while being the reason millions of people find a brighter financial future with Discover.
Job Description
What You’ll Do
Executes an overarching messaging strategy, related content strategy, and calendar. Creates content for digital, email, social, and event channels, ensuring overall alignment of the brand story. Delivers communications, messaging, and presentations for events and speaking engagements. Works cross-functionally with design, sales enablement, internal communications, and legal teams to execute content assets and campaigns. Actively manages and escalates risk and customer-impacting issues within the day-to-day role to management.
How You’ll Do It
- Develops content for website, blog, email, social, video, and event channels to drive engagement with target audiences.
- Writes and edits articles, marketing emails, social posts, scripts, and presentations according to brand and style guidelines. Contributes to the production of visual and multimedia assets.
- Manages content calendars and review workflows with marketing, SMEs, and legal to ensure on-time delivery and compliance adherence of content assets and campaigns.
- Establishes relationships with SMEs and conducts interviews and research, synthesizing key insights and data to drive content strategy and development.
- Creates social media content and manages social media calendar to support overall marketing goals.
- Supports earned and paid media campaigns to achieve business objectives and key results.
- Collaborates with creative and research vendors to support marketing projects.
- Stays abreast of content marketing industry trends and makes recommendations for content optimizations.
The Basics
- Bachelor’s degree in Arts, Social Sciences, Business Administration and Management, Information Technology, Mathematics, Statistics, or Analytics.
- 2 years of experience with Business, Marketing, Communications, Public Relations, Integrated Marketing, Advertising, Sales, Customer Service, or related.
- 4 years of experience with Business, Marketing, Communications, Public Relations, Integrated Marketing, Advertising, Sales, Customer Service, or related.
- In lieu of education, 4 years of experience with Business, Marketing, Communications, Public Relations, Integrated Marketing, Advertising, Sales, Customer Service, or related.
If we had our say, we’d also look for:
- 6 years of experience in Business, Marketing, Communications, Public Relations, Integrated Marketing, Advertising, Sales, Customer Service, or related field
- A portfolio of published writing and content samples
- Basic understanding of business-to-business (B2B) marketing, content marketing, search engine optimization (SEO), social media, email marketing, and public relations
- Experience or interest in payment services and financial services
- Excellent organizational skills, with the ability to prioritize projects in a fast-paced environment
- Organizational awareness: understanding of key partners; ability to collaborate and communicate
- Interest in developing expertise in new topics and a curiosity to learn
- Confidence creating and adhering to processes and workflows to maintain operational excellence in a highly regulated environment
Application Deadline
The application window for this position is anticipated to close on Feb-18-2025. We encourage you to apply as soon as possible. The posting may be available past this date, but it is not guaranteed.
Compensation
The base pay for this position generally ranges between $67,000.00 to $113,000.00. Additional incentives may be provided as part of a market competitive total compensation package. Factors, such as but not limited to, geographical location, relevant experience, education, and skill level may impact the pay for this position.
Benefits
We also offer a range of benefits and programs based on eligibility. These benefits include:
- Paid Parental Leave
- Paid Time Off
- 401(k) Plan
- Medical, Dental, Vision, & Health Savings Account
- Short and Long Term Disability, Life, and Accidental Death & Dismemberment insurances
- Recognition Program
- Education Assistance
- Commuter Benefits
- Family Support Programs
- Employee Stock Purchase Plan
What are you waiting for? Apply today!
All Discover employees place our customers at the very center of our work. To deliver on our promises to our customers, each of us contribute every day to a culture that values compliance and risk management.
Discover is committed to a diverse and inclusive workplace. Discover is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or other legally protected status. (Know Your Rights & Pay Transparency Nondiscrimination Provision)
Discover complies with federal, state, and local laws applicable to qualified individuals with disabilities and is committed to providing reasonable accommodations. If you require a reasonable accommodation to search for a position, to complete an application, and/or to participate in an interview, please email HireAccommodation@discover.com. Any information you provide regarding your accommodation needs will be kept confidential and will only be used to determine and provide necessary accommodation.
At Discover, we are committed to creating an inclusive and equitable workplace through our Fair Chance Hiring practices. Fair Chance Hiring means that we base our hiring decisions on an applicant’s qualifications rather than their criminal record. All our positions are subject to Section 19 of the Federal Deposit Insurance Act. Our applicants go through a background check, and we follow all applicable local laws, including the Los Angeles County Fair Chance Hiring Ordinance (LA County Fair Chance).
Applicants must be 18 or older at the time of hire.
Salary : $67,000 - $113,000
