What are the responsibilities and job description for the Desktop Support Specialist position at Discover International?
Desktop Support Specialist (Contract)
We are hiring a Desktop Support Specialist a contract position to assist in migrating laptops from Windows 10 to Windows 11. The role involves configuring devices, managing software installations, and using InTune for device management. Strong communication skills are critical for assisting both local and remote users during the migration.
Key Responsibilities :
- Migrate laptops from Windows 10 to Windows 11.
- Configure laptops, install software, and use InTune for management.
- Provide technical support and troubleshoot migration issues.
- Document processes and deliver excellent customer service.
Qualifications :
