What are the responsibilities and job description for the Senior Quality Assurance Specialist position at Discover International?
Senior Quality Systems Specialist
The Senior Quality Systems Specialist is a key role responsible for managing and supporting the Quality Management System (QMS) in a medical device company. This includes areas such as document control, training, Corrective and Preventive Actions (CAPA), internal and supplier audits, nonconformance management, and assisting with production-related tasks.
Key Responsibilities
- CAPA Management: Oversees all CAPA processes from initiation and investigation to implementing corrective actions, verifying effectiveness, and closing CAPAs.
- Manages the internal audit schedule, leads or facilitates audits, and ensures findings are addressed and resolved. Supports external audits of the company's QMS.
- Document Control: Assists with document change control, retention, and maintenance of quality records.
- Training Administration: Coordinates onboarding training, manages training assignments, logs completed training, and maintains accurate training records.
- Quality Logs: Maintains logs for quality records, including nonconformance, CAPA, and rework logs.
- Supplier Management: Handles supplier qualification, maintains the Approved Suppliers List (ASL), manages supplier files, and oversees the Supplier Corrective Action Request (SCAR) program.
- Management Review Support: Assists the Director of QA in preparing materials for management reviews.
- Employee Guidance: Provides training and support to staff on quality processes and procedures.
- Production Quality Support: Conducts quality reviews of inspection and manufacturing device/lot history records.
- Regulatory Compliance: Ensures adherence to regulatory requirements.
- Health & Safety: Follows company health and safety policies.
Requirements
- Minimum of 5 years in quality operations within the medical device industry.
- Experience managing document control systems and training programs.
- Experience with electronic Quality Management Systems (eQMS); administration experience is preferred.
KSA
- Strong knowledge of FDA regulations (21 CFR 820), ISO 13485, and ISO 14971.
- Proficient in Microsoft Word and Excel.
- Ability to work independently.
- Excellent verbal and written communication skills.
- Strong problem-solving abilities.
- Excellent interpersonal skills with a collaborative, team-oriented mindset.
Education
- Bachelor's degree in a technical or scientific field preferred.
Physical Demands
- Activities may involve sitting, standing, or walking.
- Must be able to lift and carry up to 50 lbs.