What are the responsibilities and job description for the RV PARTS/WARRANTY PERSON position at DISCOVER RV?
Well-established and reputable RV dealership is currently looking for an experienced, Parts/Warranty Administrator. The Warranty Administrator oversees all activities concerned with warranty processing and promptly submits manufacturer and after-market warranty claims and the resulting collection of all warranty revenues. This position is important to the overall cash flow and profitability of the dealership and we need a detail-oriented candidate who can manage warranty processing effectively.
Job Description
Complete a summary of daily sales
Manage parts inventory
Confer with service manager for required shop parts
Approve parts inventory purchases and stay informed of all of the latest innovations
Liaison between the dealership and suppliers
Set stock levels and selection of items for weekly orders
Inventory control including replenishment, stocking, cycle counting, and physical inventory
Flexibility to work outside normal work hours/weekends, as required
Communicate well with management from Sales and Service departments
Responsible for the profitability of the parts department
Responsible for marketing parts and accessories
Communicates with manufacturers on warranty claims
Estimate repair hours Obtain manufacturer approval for each claim
Invoice manufacturer for all authorized warranty work
Communicate with service department on the status of the warranty claim
Review every warranty repair order for completion, accuracy and legibility
Analyze problems and identify trends to develop strategies for maximizing claim process
Qualifications:
High school diploma
Previous experience in dealership Warranty Processing
RV Warranty Experience is a plus
Basic RV knowledge is an asset
Ability to effectively communicate verbally and in writing
Ability to confront and resolve difficult customer service situations
Professional appearance Demonstrated customer service skills
Ability to read and comprehend written instructions and information
General knowledge of automotive parts and vehicle mechanical operations
Pre-employment background check, including drug screening Professional references
Work Remotely
- No
Job Type: Full-time
Pay: $18.00 - $30.00 per hour
Benefits:
- Dental insurance
- Employee discount
- Health insurance
- Life insurance
- Paid time off
- Retirement plan
- Vision insurance
Schedule:
- 8 hour shift
Work Location: In person
Salary : $18 - $30