What are the responsibilities and job description for the Front Desk Medical Receptionist position at Discover Vision Centers?
Join Kansas City's leading eye care team! At Discover Vision Surgery and Laser Center, we believe in working together to provide the best eye care for our patients. We are currently hiring for a Front Desk Receptionist to join our ever growing team of professionals who share our main focus of GREAT PATIENT CARE!
Job Summary: The Receptionist is responsible for the admission of patients to the ASC, scheduling procedures, organization and monitoring of medical records, determining and posting of all procedure charges performed in the ASC.
Job Duties & Responsibilities: Plans, organizes and develops the reception and scheduling area to include logs and scheduling computer.
*Schedules surgical and laser procedures as needed.
*Input patient data in computer system.
*Prints and distributes surgery/laser schedules daily.
*Notifies Director of cancellation and/or rescheduled cases.
*Answers incoming phone calls, transfers calls when needed and records and distributes messages.
*Maintains OR log of procedures performed in ASC.
*Assigns patient medical record number, prepares chart (including gathering patient orders and calling offices when needed for such information), organizes all chart forms from physicians offices and forwards to RN and Anesthesia for review prior to patient admission.
*Greets all patients on the arrival to ASC.
*Verifies identification of patient and obtains patient signatures, if needed, allowing for insurance billing.
*Copies insurance cards if needed.
*Orients family members/significant others to waiting area, location of restrooms, refreshments and reassures if needed.
*Collects upfront payments if indicated and issues receipt.
*Notifies pre-operative nurse of patient's arrival.
*Organizes, prepares and maintains refreshment area for family members/significant others.
*Inventories and orders necessary refreshment supplies.
*Inventories and orders all office supplies.
*Designates incomplete areas of chart, i.e. need for surgeon signatures, etc.
*Notifies surgeon, RN, etc. of incomplete records and requests completion.
*Copies operative report and files appropriately.
*Documents appropriate procedures on physician clinic charts.
*Maintains filing system for all medical records.
*Sorts and distributes all incoming mail.
*Calls for patient transportation when needed.
*Reviews all medical records upon dismissal to evaluate completeness of record.
*Other responsibilities as directed by the Director of Nursing.
Work hours: M - Th 4 - 10 hour shifts (schedule approximately 6am - 5pm may vary slightly - NO nights, weekends, holidays, or on-call).
Discover Vision Centers provides an excellent work environment and a culture of experience, integrity, and commitment. We offer a competitive salary and robust benefits package.
EOE
Job Type: Full-time
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Disability insurance
- Employee assistance program
- Employee discount
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
Schedule:
- 10 hour shift
- Day shift
- No weekends
COVID-19 considerations:
Masks are required.
Education:
- High school or equivalent (Required)
Experience:
- Medical receptionist: 1 year (Preferred)
Willingness to travel:
- 25% (Required)
Work Location: In person