Senior Associate Infrastructure Engineer

Discover. A brighter future.With us, you’ll do meaningful work from Day 1. Our collaborative culture is built on three core behaviors : We Play to Win, We Get Better Every Day & We Succeed Together. And we mean it — we want you to grow and make a difference at one of the world's leading digital banking and payments companies. We value what makes you unique so that you have an opportunity to shine.Come build your future, while being the reason millions of people find a brighter financial future with Discover.Job Description : What You’ll DoSenior Associate Infrastructure Engineers at Discover are focused on delivering a variety of user stories, recognizing technology patterns, and collaborating on potential approaches. The Senior Associate role accelerates technical knowledge by working with and learning from engineering teammates. Actively manages and escalates risk and customer-impacting issues within the day-to-day role to management.Shift : Monday - Friday : 7 : 30am - 4 : 00pm ESTHow You’ll Do ItIndependently accountable for identifying and responding to onsite risks and high-priority issues rapidly and effectively, troubleshooting incidents, shift turnover, incident queues, media processing, and escorting vendors.Working with the Product Owner, Service Owner, and Subject Matter Experts, validates the context of requirements and executes individual user stories relating to onsite data center systems including critical system installs, data room moves, decommissions, reconfigurations, and onsite data center / data room power down events.Independently executes a variety of user stories with different contexts. Actively contributes opinions to design decisions and gains experience in understanding the design trade-offs relating to OSI Model Layer 1 Infrastructure design / implementation / documentation, system automation via CI / CD pipelines and APIs, capacity planning, inventory planning, etc.Demonstrates the ability to identify the basic building blocks and components of data centers and OSI Model Layer 1 Infrastructure. Identifies how data center infrastructure moves / adds / changes to software / hardware functionality will impact on-prem data center infrastructure services or components. Applies knowledge of the various facilities and security components in the data center.Defines and evaluates team documentation for process improvement.Regularly contributes to team agile ceremonies, leads demos and presentations, helps new engineers learn established team norms and participates in technology communities.Executes increasing variety of user stories with different contexts across the different stages of the product lifecycleUses automation, system tools, open-source solutions, observability and 'security first' principles in daily workContributes to team agile ceremonies, leads demos and presentations, helps new engineers learn established normsComfortably implements solutions using automation, observability and security principlesEngages in adoption of new technologyContinues professional education; learns key product capabilities and has desire to learn higher levels of craftsmanship in day-to-day engineering tasksMinimum QualificationsAt a minimum, here’s what we need from you : Bachelors – Computer Science or related1 Years – (Software) Engineering, DevOps or relatedInternal applicants only : technical proficiency rating of advanced beginner on the Dreyfus engineering scalePhysical and Cognitive RequirementsThe physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable a qualified individual with disabilities to perform the essential functions of the position as required by federal, state, and local laws : Primarily remain in a stationary position.No required movement about the work environment to complete the major responsibilities of the job.Ability to transport physical objects up to 10 pounds (5 kg).Primarily performed indoors in an office setting.Ability to operate office equipment such as but not limited to computer.Ability to communicate verbally.; Ability to communicate in written form.Travel up to 25% of the time.Preferred QualificationsBonus Points If You Have : 1-3 years’ experience deploying and maintaining complex data center environments (new facility, major facility renovations / expansions)Understanding of indoor / outdoor cable plants, including copper cabling, long range / short range fiber optic cablingKnowledge of information technology infrastructure components (LAN / WAN / SAN, firewalls, Wintel / Lintel / UNIX servers, storage, roll-on equipment, wireless, DAS)Knowledge of EIA / TIA, IEEE, NEC, and ISO standards relating to data centers and structured cablingAbility to effectively communicate and collaborate with internal team members and external vendorsMust be a team player and self-starterStrong documentation skills to capture architecture details, procedures, and other relevant dataStrong verbal and written communication skillsData center and / or networking industry certifications preferredLayer 1 TechnologiesLayer 1 Technologies (Single Mode, Multimode, Cat 5e, 6, 6A, Direct Attach Cable Assemblies, Optical Transceivers and Transceiver Compatibility, Connectors, Performance Specifications, Deployment Topologies and Methods)

• TIA-568 (Commercial Building Telecommunications Cabling Standard), TIA-942 (Telecommunications Infrastructure Standard for Data Centers)Data Center HardwareHardware Platforms (Network, Compute, IoT, AV, End User)Common Network Topologies / Common Carrier Infrastructure and Deployment MethodsPower and Cooling infrastructure layout from generation to rack levelRack standards, properties, and selection criteria -Testing & VerificationData Center SoftwareInstallations & Upgrades -APIs and System Integration -OS PlatformsPreventative Network Security HardeningAdministration & Configuration -Installation Instructions -Configuration StandardsNetwork Configuration and TroubleshootingKnowledge of the different types of communication protocols used in a computer networkNetwork Monitoring (SNMP, CDP, ICMP) -LAN / WAN / VLANsSystem AutomationProgramming FrameworksAutomation-First MindsetData Center OperationsOperational Support / Process ManagementData Center and Physical Site InfrastructurePower and Cooling Infrastructure / Fire Suppression / Physical Security / Facility MaintenanceTechnical WritingWriting Skills – Writes clearly, concisely, and preciselyEditing Skills – Visual needs and Tools of the tradeEngineering Base – network knowledge and technical jargonsDiscover will not sponsor or transfer employment work visas for this position. Applicants must be currently authorized to work in the United States on a full-time basis.External applicants will be required to perform a technical interview.#LI-JJ1Application Deadline : The application window for this position is anticipated to close on Dec-28-2024. We encourage you to apply as soon as possible. The posting may be available past this date, but it is not guaranteed.Compensation : The base pay for this position generally ranges between $73,500.00 to $124,300.00. Additional incentives may be provided as part of a market competitive total compensation package. Factors, such as but not limited to, geographical location, relevant experience, education, and skill level may impact the pay for this position.Benefits : We also offer a range of benefits and programs based on eligibility. These benefits include : Paid Parental LeavePaid Time Off401(k) PlanMedical, Dental, Vision, & Health Savings AccountSTD, Life, LTD and AD&DRecognition ProgramEducation AssistanceCommuter BenefitsFamily Support ProgramsEmployee Stock Purchase PlanLearn more at mydiscoverbenefits.com .What are you waiting for? Apply today!All Discover employees place our customers at the very center of our work. To deliver on our promises to our customers, each of us contribute every day to a culture that values compliance and risk management.Discover is committed to a diverse and inclusive workplace. Discover is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or other legally protected status. (Know Your Rights & Pay Transparency Nondiscrimination Provision) ()Discover complies with federal, state, and local laws applicable to qualified individuals with disabilities and is committed to providing reasonable accommodations. If you require a reasonable accommodation to search for a position, to complete an application, and / or to participate in an interview, please email HireAccommodation@discover.com . Any information you provide regarding your accommodation needs will be kept confidential and will only be used to determine and provide necessary accommodation.