What are the responsibilities and job description for the Outdoor Pursuits Manager position at Discovery Land Company?
If you are an internal applicant, please log into Workday and submit your application via the Jobs Hub. Please
Join the Discovery family, where quality and service are at the heart of everything we do!click here
to apply internally.This role will be located at one of Discovery Land Company’s locations: Silo Ridge Field Club, set outside of Amenia, New York.
Silo Ridge Field Club is seeking a full time Outdoor Pursuits Manager to join the Outdoor Pursuits Department.
The Outdoor Pursuits Manager is responsible the managing the operation of the Outdoor Pursuits Department. The Outdoor Pursuits Manager is responsible for coordinating and planning the OP program including all on land, water, racquets, and Kids Club programming. This position will make sure activities are carried out in a safe manner and in compliance with health and safety regulations. In this role, you will be part of creating the Discovery Land Company experience for our members and fellow employees.
Key Responsibilities
- Manage the Outdoor pursuits team and their responsibilities.
- As the key department leader along with the Director, lead all recreation programs, staffing, and equipment – including creation and execution. Activities offering is vast and not limited to swimming pool management; stand-up paddleboarding; kayaking; canoeing; e-biking/mountain biking; racquet sports (pickleball, paddleball, padel, tennis); ice skating rink construction and daily management (winter only); as well as kids’ activities and programming
- Implement and maintain the policies and procedures for Outdoor Pursuits which reflects the highest standard of operation and member service.
- Develop a team and facilities which are fit for business purpose and to support the delivery of the members experience and property operations.
- Instruct staff and third-party vendors to provide the utmost care for the safety and security of members, guests, and prospects when involved in water and sports related activities.
- Manage the Outdoor Pursuits team including scheduling, assisting with hiring, training, and performance management
- Maintain up to date inventory of department equipment as well as loss prevention efforts.
- Expert knowledge of all equipment related to recreational activities and amenities and ability to demonstrate or train others on safe and effective usage
- Coordinate with and communicate frequently with Member Services regarding member/guest visits
- Develop further and manage the Discovery Explorers Kids Summer Program
- Training and Development of Outdoor pursuits staff.
- Management and implementation of marine and on land Standard Operating procedures and manage member, visitor and team compliance.
- Ensure the activities offered to the members are safe and follow SOP guidelines.
- Maintain knowledge of activities and instruct activities including, but not limited, to Tennis, Pickleball, Volleyball, Football, Baseball, Lacrosse, Biking, Hiking, Kayaking, Basketball and Paddle boarding.
- Continue to create and innovate amenities and experiences offered, such as member fun-runs; Autumn Haunted Trail, Party & Parade; Pickleball championships; Turkey Trot and Turkey Bowl; and many, many more programs
- Contribute to the delivery and development of guest experience standards. Look to ways to continuously enhance and improve.
- Run and attend staff daily briefings.
- Be part of the duty management schedule.
- Perform daily department administration tasks. Create or provide reports and files related to department, including daily report
- Works with Contract Employees as needed to ensure operational efficiency and Club standards for service are fulfilled.
- Prepare, update, and help manage the Outdoor Pursuits budget
- Work closely with Sales to create exceptional experiences for prospects/visitors
- Work with Club Executive Management and Member Experiences team to promote positive experiences, including photography
- Maintain requirements to have an effective AED, First Aid, and CPR program
- Represent the Company in a professional manner at off-property functions and activities
- Be an effective coach and mentor to own team members, understanding the different situational leadership styles – directing, coaching, collaborating, delegating; as well as modeling coaching behavior.
Qualifications
- Minimum three (3) years of experience in resort setting.
- Minimum three (3) years’ experience of staff supervision is required.
- Full knowledge of all Outdoor Pursuits services/activities.
- First aid/CPR qualified.
- Must have knowledge of outdoor recreation environment.
- Must be capable and comfortable swimming in the lake.
- Must communicate detailed information clearly, both written and oral in English. Carefully prepares / organizes written information for meetings and presentations.
Additional Requirements
- Positive attitude, professional demeanor, and exceptional communication and interpersonal skills to deliver service to members, guests, and team members.
- Must be able to work flexible work hours/schedule including evenings, weekends, and holidays. Long hours may be required due to business demands.
- Ability to work in a team environment.
- Ability to stay calm and focused during the busiest of times.
- Ability to read, write, speak, and understand English; additional languages preferred.
- Ability to meet the physical demands of the position including, but not limited to, working indoors and outdoors in all weather conditions, standing, walking, and moving for periods of greater than eight (8) hours, and lifting and carrying items sometimes greater than fifty (50) pounds.
Benefits
- $70,000.00 annual salary
- Medical, Dental, and Vision Benefits (Full-Time Year Round Only)
- 401k Contribution (Full-Time Year Round Only)
- Paid Sick Time and Paid Holidays (Full-Time Year Round Only)
- Employee Meals, Referral Incentives, and Recognition Programs
- Professional development and upward mobility opportunities
- Work-Family Culture
About Us
Silo Ridge Field Club is a private, gated community situated on 850 acres in New York’s scenic Hudson Valley. Near the towns of Millbrook and Amenia and just two hours outside of Manhattan, this exclusive community is comprised of 300 residences; a world-class 18-hole Tom Fazio-designed golf course; an equestrian center and activity barn; a state-of-the-art fitness center and field house for sports; wellness, and recreational facilities; and Discovery’s renowned Outdoor Pursuits program. Silo Ridge promises near-limitless possibilities for unforgettable family recreation. At Silo Ridge, our employees use their personal talent, passion, and resources to meaningfully integrate with diverse cultures and communities. All while providing the highest level of member and guest services and contributing to the creation of unforgettable experiences. For more information about our club, please visit:
https://siloridge.com/
Discovery Land Company is a U.S.-based real estate developer and operator of private residential club communities and resorts with a world-renowned portfolio of domestic and international properties. The mission of Discovery Land Company is to create one-of-a-kind environments that provide individuals and families the freedom, security, and resources to learn, grow, and play in some of the most beautiful places in the world. For more information about our company, please visit:
http://www.discoverylandco.com
.
#LI-MM1
Salary : $70,000
