What are the responsibilities and job description for the Spa Assistant Manager position at Discovery Land Company?
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As the Assistant Manager for Gozzer Ranch you will be part of creating the Gozzer Ranch Experience. You may be asked to perform other tasks (outside of your key areas of responsibility) from time to time based on business needs. While performing all tasks at Gozzer Ranch we require passion and behavior that embodies our company values:
- PEOPLE ARE OUR PRIORITY
- WE RESPECT PEOPLE, PLACES, AND CULTURES
- WE DO THE RIGHT THING
- WE BELIEVE IN HAVING FUN Your key areas of responsibility are outlined below:
Key Area #1:
- Front of house concierge team
- Coordinates and assists in front desk staffing, scheduling, and ensures the concierge staff is following all protocols and standards of operations.
- Expert on all services provided in order to communicate with members, staff and others.
- Responsible for managing the day-to-day spa operations. This includes the concierge staff and service providers.
- You are directly responsible for the culture of the environment driving the member loyalty, building relationships and delivering service excellence throughout each member’s experience.
Key Area #2:
- Retail inventory and management
- Ensuring boutique is properly replenished as needed throughout the day.
- Keeping an accurate record of orders needing to be placed.
- Making sure prices are up to date in system and what is on the floor.
- Putting out and merchandising new inventory as we receive it.
Knowledge, Skill, and Abilities:
- 2 years management experience preferred.
- Highly motivated self-starter, able to work independently.
- Proven analytical and decision-making skills, using critical thinking and good judgment.
- Team player with leadership and supervisory skills.
- Able to effectively work and guide staff to operate at peak efficiency and manage diverse personalities.
- Detail oriented with retail and or merchandising background.
- Perform opening and closing procedures including reports and inventory.
- Oversee spa standards, conduct daily walk through and initiate maintenance as needed to ensure safety for members and staff.
- Effectively motivate self and staff, be able to communicate job responsibilities, expectations, member service standards and company policy/guidelines.
About Discovery Land Company: Founded in 1994 by Michael S. Meldman, Discovery Land Company specializes in building luxury residential private club communities and resorts throughout North America. We have grown to be the premier player in the high-end resort residential niche with 20 world-class projects in our portfolio. Our communities are distinct with their architectural styles, world-class amenities, and high levels of service. We don’t build buildings, but rather we build settings where families can create intergenerational memories and enrich their lives in exquisite and untouched sanctuaries. These settings offer a casual and comfortable sense of community through outstanding clubhouses, premier golf courses, welcoming staff, world-class culinary offerings, and outdoor pursuits. To ease and enrich your experiences, Discovery holds itself to the highest of service standards. Every decision we make is driven by one fundamental objective: to make the time you spend with the people you care about most not merely enjoyable, but memorable. We are extremely grateful to be recognized as one of the world’s top mid-sized employers for 2018 by Forbes magazine. For more information about our company -
http://www.discoverylandco.com
About Gozzer Ranch Golf & Lake Club: Gozzer Ranch offers the perfect setting for living life to its fullest amid the grandeur and undisturbed beauty of the great Northwest. Whether you choose to spend these moments teaching your son or daughter to bait a hook, pampering yourself with a spa treatment, enjoying an unforgettable round of golf, or sailing in the summer breeze, these are the kinds of moments that create memories that will be cherished for generations to come -
http://gozzerranchclub.com
