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Join Discovery Storage as a Self- Storage Center Manager and help shape the future of self-storage!

Discovery Storage / Rolling Oaks Hospitality, Inc.
Madison, WI Full Time
POSTED ON 3/5/2025
AVAILABLE BEFORE 4/15/2025

Make Best in Industry Salary and Benefits as our Self Storage Store Manager.

  • Earn a Base Salary of up to $46K and Achievable Incentive Goals
  • Generous PTO program
  • 401K Retirement Plan
  • Health Insurance Benefits
  • Dental, Vision and other Supplemental Insurances Available
  • Growth Potential – We are Expanding Yearly!

What You’ll Do:

As the Site Manager, you’ll oversee all aspects of your facility, from customer service to operational excellence. Your responsibilities will include:

  • Drive Sales & Revenue:
  • Achieve occupancy and revenue goals through exceptional customer service and strategic marketing.
  • Promote value-added services like climate-controlled units, storage insurance, and packing supplies to maximize revenue.
  • Monitor local competition and develop pricing and promotional strategies to stay ahead in the market.
  • Deliver Outstanding Customer Service:
  • Serve as the primary contact for customers, providing tailored storage solutions and a positive experience.
  • Build strong relationships with customers, fostering trust and repeat business.
  • Handle customer inquiries, account management, and any concerns with professionalism and care.
  • Community Engagement:
  • Actively participate in local community events to promote Discovery Storage and grow the facility’s reputation.
  • Build partnerships with local businesses and organizations to generate leads and referrals.
  • Operational Excellence:
  • Ensure the facility is clean, secure, and well-maintained at all times.
  • Conduct regular inspections of the property to address maintenance issues promptly.
  • Maintain accurate records of customer accounts, payments, and unit availability using our storage management software.
  • Plan for Growth:
  • Identify and forecast the facility’s future needs, such as additional unit types or services, to stay ahead of market demand.
  • Provide feedback and insights to leadership about local trends or opportunities for expansion.

What Makes You a Great Fit:

We’re looking for a dynamic leader who can take ownership and drive results. Here’s what we’d love to see:

  • Sales-Driven: You’re motivated by achieving goals and are skilled at developing strategies to grow revenue.
  • Customer-Centric: You have a knack for building trust, solving problems, and leaving customers feeling happy and supported.
  • Organized & Detail-Oriented: You keep things running smoothly and never let important details fall through the cracks.
  • Community-Minded: You’re excited about building relationships with local businesses and residents to establish Discovery Storage as the go-to solution.
  • Proactive Problem-Solver: You take initiative, tackle challenges head-on, and always look for ways to improve the facility’s performance.
  • Experience: 2 years in sales management, or operational management. Experience in self-storage, property management, or retail is a plus, but not required.

Why You’ll Love This Job:

  • Growth Potential: As Discovery Storage expands, your success could lead to opportunities for career advancement.
  • Work-Life Balance: Enjoy consistent hours, and a supportive environment.
  • Impactful Role: You’ll make a difference in your community and help customers protect their most important belongings.
  • Competitive Compensation: Earn a Base Salary of up to $46K plus Competitive and Achievable Incentive Goals

What You’ll Need to Succeed:

  • A high school diploma or equivalent; additional education is a bonus.
  • 2 years of experience in sales, customer service, or operational management.
  • Reliable transportation to and from the facility.
  • Availability to work some weekends and occasional flexibility as needed.
  • Strong communication skills and a proactive, positive attitude.
  • Comfortable using technology and learning new software systems.

Ready to Run Your Own Facility?

If you’re ready to take charge, grow a business, and make an impact in your community, we’d love to hear from you! Apply today to join Discovery Storage as a Site Manager and start your leadership journey with us.

Job Type: Full-time

Pay: $42,341.00 - $46,268.00 per year

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Employee discount
  • Flexible spending account
  • Health insurance
  • Paid time off
  • Vision insurance

Shift:

  • 8 hour shift
  • Day shift

Work Location: In person

Salary : $42,341 - $46,268

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