What are the responsibilities and job description for the Call Center Sales Representative position at DISH?
$17.75 Non-Negotiable Base Pay Uncapped Commission with 1st year on-target earnings of $68,000. No experience required. We provide full-time paid training.
DISH, an EchoStar company, has been reimagining the future of connectivity for more than 40 years. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products and now we are building America's First Smart Network.
Today, our brands include EchoStar, Hughes, DISH TV, Sling TV, Boost Mobile and Gen Mobile.
Department SummaryOur award-winning Inside Sales & Retention team successfully drives existing and future customer decision-making by selling the value of Echostar's products and services using a consultative approach. This is 100% inbound new and existing customers - no cold calling EchoStar is reimagining the future of connectivity. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products. Today, our brands include Boost Mobile, DISH TV, Gen Mobile, Hughes, and Sling TV.
What's In It For You?- Career Growth: Opportunity is our best benefit You'll have the opportunity to promote two levels within your first year based on performance
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While first year on-target earning is $68,000, our top performers make well over six figures annually - Rewards and Recognition Program : Offering high-value prizes, elaborate trips, food perks and so much more
- Comprehensive Benefits: Paid training, time off, Medical, Dental, Vision and Life Insurance packages with a Health Savings Account
- Exclusive Perks: Complimentary DISH TV programming valued at $114.99/month, plus discounts on Sling TV and Boost Mobile phone plans
- Financial Security: 401(K) with company match and an Employee Stock Purchasing Program (ESPP)
- Continued Education: Tuition Reimbursement to support your career development
What You'll Be Doing:
- Succesfully position and sell DISH and Boost Mobile products and services to new and existing customers
- Assess each customer's needs and offer the best valued solution
- Demonstrate the ability and resilience to bounce back from challenging calls and maintain your focus on larger goals
- Effectively manage your time while engaging with customers, navigating systems, and handling real-time data entry
- Maintaining an in-depth knowledge of our product and service offerings, promotions, and competitive advantages
- Provide excellent customer service to build and maintain customer relationships
- Competitive Spirit: The drive and determination to succeed, compete with peers, and achieve sales targets
- Growth Mindset: The willingness to actively seek, receive, and apply new skills and constructive feedback to improve performance and grow professionally
- Customer Focus: Effectively engage with customers, understand their needs, resolve issues, and build trusting relationships that contribute to overall sales success
- Dependability: Consistently meet commitments, maintain reliability, and uphold high standards of accountability
- Integrity: Adheres to ethical standards, honesty, and transparency in all interactions
- Persuasion: Influence others' decisions and actions through clear communication, compelling arguments, and the effective demonstration of value
- Communication: Excellent verbal communication and listening skills; ability to build rapport quickly over the phone
- Requirements: High school diploma or GED; ability to work full-time on-site; flexible to work shifts that might include evenings, weekends, or holidays; smartphone or device with active network connection; pre-employment screen
Salary : $115