What are the responsibilities and job description for the Retention and Growth Specialist position at DISH?
About Our Company
We operate at the intersection of technology and entertainment, delivering innovative solutions to our customers. With a strong presence in the satellite television service, live-streaming, and on-demand programming markets, we continue to expand our reach. Our portfolio includes leading brands such as Boost Mobile, DISH TV, Gen Mobile, Hughes, and Sling TV.
We prioritize Career Advancement, offering opportunities for growth and professional development. Our top performers can advance two levels within their first year based on exceptional performance. Initial annual salaries start at $68,000, but high achievers can earn significantly more through various incentives and rewards. These include high-value prizes, elaborate trips, and food perks, all designed to motivate and engage our team members.
We provide an attractive package of benefits, including paid training, time off, medical, dental, vision, and life insurance packages with a Health Savings Account. Employees also enjoy discounts on Sling TV and Boost Mobile phone plans for just $99/month. Our 401(k) plan features a company match, and we offer an Employee Stock Purchasing Program (ESPP) to support long-term financial security. Tuition reimbursement helps our team members stay competitive and develop their skills.
This role requires effective time management, customer engagement, and data entry. Our Paid Training Program provides a structured approach to learning, combining computer-based modules, instructor-led sessions, hands-on activities, role-play, and call shadowing to ensure a smooth transition into the role.
We operate at the intersection of technology and entertainment, delivering innovative solutions to our customers. With a strong presence in the satellite television service, live-streaming, and on-demand programming markets, we continue to expand our reach. Our portfolio includes leading brands such as Boost Mobile, DISH TV, Gen Mobile, Hughes, and Sling TV.
We prioritize Career Advancement, offering opportunities for growth and professional development. Our top performers can advance two levels within their first year based on exceptional performance. Initial annual salaries start at $68,000, but high achievers can earn significantly more through various incentives and rewards. These include high-value prizes, elaborate trips, and food perks, all designed to motivate and engage our team members.
We provide an attractive package of benefits, including paid training, time off, medical, dental, vision, and life insurance packages with a Health Savings Account. Employees also enjoy discounts on Sling TV and Boost Mobile phone plans for just $99/month. Our 401(k) plan features a company match, and we offer an Employee Stock Purchasing Program (ESPP) to support long-term financial security. Tuition reimbursement helps our team members stay competitive and develop their skills.
This role requires effective time management, customer engagement, and data entry. Our Paid Training Program provides a structured approach to learning, combining computer-based modules, instructor-led sessions, hands-on activities, role-play, and call shadowing to ensure a smooth transition into the role.
Salary : $68,000
