Area Manager - Cosmetology - Internal Assignment (IA)/Project Hire (PH)

Through innovative storytelling and collaboration, Disney Live Entertainment crafts, produces, and delivers remarkable and engaging entertainment experiences! From the intimate to the spectacular, our work can be seen at Disney theme parks, resort hotels, cruise ships, and other locations the world over. This diverse team – representing a wide variety of fields and talents from technical directors, writers and lighting designers to choreographers, cosmetologists, and music producers – brings magical worlds to life through technical expertise, performance excellence, incomparable ingenuity, unparalleled spectacle… and a dash of pixie dust!

The Area Manager is responsible for salaried and hourly union cast with specialized skills in hair and make-up supporting the Disney fleet of ships. This role will be instrumental in providing guidance and feedback in a way that promotes development and collaboration. The Area Manager-Cosmetology will be responsible for estimations, resource planning and workflow for multiple teams to achieve on time and on budget product delivery. This is a shoreside role with a possibility of travel.

This position reports to the Manager-Costume Production and Sustainment

This role temporary with no guarantee of permanent placement.

What You Will Do

• Provide daily leadership, coaching, and mentoring to team of direct reports, including ensuring team receives accurate training, and they understand their role and how to perform it properly

• Lead a team responsible for maintaining a full stock of makeup, facial hair, and wigs while overseeing the production process, product procurement, fittings, documentation, and seamless delivery to ships

• Partner with Disney Cruise Line (DCL) operations and shipboard leaders to recruit, onboard, and train talent

• Collaborate with shipboard and shoreside leaders serving as the subject matter expert to provide guidance and support

• Lead Teams that meet or exceeds the expectations of Partners/Guests, ensuring a consistent product as well as a high level of customer service

• Monitor, analyze and take action on annual operating expenses

• Continually seek innovative ways of doing business

• Act as the vendor liaison to ensure company policies and procedures are followed

• Build and maintain strong working relationships with partners and support business requests in a fast-paced environment

• Ensure division and segment strategies are being achieved

• Look for areas of opportunity to improve efficiency and strive for consistent processes within the organization

• Accountable for an annual operating labor and charge out

• Lead planning sessions with partners to forecast project needs

• Oversee and establish process and Operating Guides

• Establish and maintain partnerships that support the implementation of new product

Required Qualifications & Skills

• 5 years experience in a leadership role with direct and indirect reports

• 3 years experience in Hair and Make-up, Cosmetology, Costuming, Theater, Entertainment or other related field

• Experience leading salaried and hourly union employees

• Experience delivering feedback to all levels of employee

• Experience communicating (both written and verbal) with all levels of partners

• Experience planning workload, problem solving, conflict resolution, influencing, and negotiating

• Experience building and maintaining a budget and estimates

• Experience building strong, mutually beneficial relationships

• Experience using Microsoft Office Suite

• Able to work around all types of fabrics and synthetic furs

• Able to be flexible with work schedule, including extended hours, holidays, and weekends

• Able to travel internationally up to 5% and domestically up to 10% of the time

Preferred Qualifications

• Experience using SAP and/or Coupa

• Experience with manifests, customs, and international shipping

• Experience working with hazardous materials and ensuring compliance with safety procedures and documentation

• Experience working with collective bargaining agreements

• Experience with prosthetics, air brushing, and makeup application

• Current Florida Cosmetology license

• Multi-lingual

Education

• High School diploma or equivalent is required

• Advanced degree in Costuming, Cosmetology, or related field is preferred

Additional Information

Benefits and Perks: Disney offers a rewards package to help you live your best life. This includes health and savings benefits, educational opportunities and special extras that only Disney can provide. Learn more about our benefits and perks at https://jobs.disneycareers.com/benefits.

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