What are the responsibilities and job description for the Case Manager position at Disparti Law Group?
Summary
Job Description
The Case Manager for the Pre-Litigation team is dedicated to the caseload for a single pod.
The Case Manager supports the mission and goals of Disparti Law Group by providing exceptional service to clients, vendors and to internal customers. The Case Manager is responsible for the timely and accurate processing of case tasks to maximize case value and to meet time-on-desk deadlines.
Supervisory Responsibilities
The Case Management Specialist does not have supervisory responsibilities.
Essential Functions
Exceptional customer service skills
Dependable and reliable
Excellent attendance and work ethic
High attention to detail; highly organized
Excellent communication skills (verbal and written); bilingual (Spanish) a plus
Quick to learn; able to work with minimal supervision
Education & Experience
High school graduate or equivalent, some college a plus
Microsoft 365 (Outlook, Word, Excel)
Legal case management database experience a plus
Compensation Range
$17.00 - $20.00/hour, depending on experience
Disparti Law Group is a multi-state employer, and as such, any salary range provided may not be applicable in all states. Any offer made to a successful candidate will be dependent on several factors that may include years of experience, education, location, etc.
Benefits
12 paid holidays annually
10 days of paid time off annually
5 days of paid sick leave annually
Medical, dental, vision insurance
Flexible spending programs for healthcare, dependent care, transit and parking
401(k) with fully-vested safe-harbor company match after 1 year of service
Physical Requirements
The physical demands described here are representative of those that must be met by a team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the team member must be able to see, talk, hear and use hands and fingers in performing majority of work. The team member is frequently required to reach with hands and arms. The job requires the team member to have dexterity in using a telephone, computer keyboard, and a computer mouse while seated at a desk. The team member is occasionally required to stand, walk, climb, or balance. The team member frequently moves within the building to interact with fellow staff. Must be able to operate standard office equipment, such as computer, photocopier, etc.
Work Environment
The work environment characteristics described here are representative of those a team member encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the team member is required to work in an office environment and the noise level is usually moderate.
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the team member for this job. Duties, responsibilities and activities may change at any time with or without notice.
Job Description
The Case Manager for the Pre-Litigation team is dedicated to the caseload for a single pod.
The Case Manager supports the mission and goals of Disparti Law Group by providing exceptional service to clients, vendors and to internal customers. The Case Manager is responsible for the timely and accurate processing of case tasks to maximize case value and to meet time-on-desk deadlines.
Supervisory Responsibilities
The Case Management Specialist does not have supervisory responsibilities.
Essential Functions
- Provide exceptional customer service to vendors via email, telephone, in person or by other means.
- Prepare legal documents and demand letters for submission to insurance companies.
- Print medical bills, records and other documents as required by Pre-Litigation attorneys.
- Review case files to ensure all tasks are up to date; flag attorneys/Case Management Leader of discrepancies, as needed.
- Scan, upload and add mail and faxes to case management database. Distribute correspondence, as required, to attorneys and team members.
- Provide support to attorneys, administrative supervisor and other office team members.
- Special projects as assigned.
Exceptional customer service skills
Dependable and reliable
Excellent attendance and work ethic
High attention to detail; highly organized
Excellent communication skills (verbal and written); bilingual (Spanish) a plus
Quick to learn; able to work with minimal supervision
Education & Experience
High school graduate or equivalent, some college a plus
Microsoft 365 (Outlook, Word, Excel)
Legal case management database experience a plus
Compensation Range
$17.00 - $20.00/hour, depending on experience
Disparti Law Group is a multi-state employer, and as such, any salary range provided may not be applicable in all states. Any offer made to a successful candidate will be dependent on several factors that may include years of experience, education, location, etc.
Benefits
12 paid holidays annually
10 days of paid time off annually
5 days of paid sick leave annually
Medical, dental, vision insurance
Flexible spending programs for healthcare, dependent care, transit and parking
401(k) with fully-vested safe-harbor company match after 1 year of service
Physical Requirements
The physical demands described here are representative of those that must be met by a team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the team member must be able to see, talk, hear and use hands and fingers in performing majority of work. The team member is frequently required to reach with hands and arms. The job requires the team member to have dexterity in using a telephone, computer keyboard, and a computer mouse while seated at a desk. The team member is occasionally required to stand, walk, climb, or balance. The team member frequently moves within the building to interact with fellow staff. Must be able to operate standard office equipment, such as computer, photocopier, etc.
Work Environment
The work environment characteristics described here are representative of those a team member encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the team member is required to work in an office environment and the noise level is usually moderate.
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the team member for this job. Duties, responsibilities and activities may change at any time with or without notice.
Salary : $17 - $20
