What are the responsibilities and job description for the Front Desk Supervisor position at Distinctive Hospitality Group?
We are looking for a dedicated Front Desk Supervisor to join our team at Hampton Inn Boston-Natick. As a Front Desk Supervisor, you will be responsible for overseeing the front desk operations and ensuring excellent customer service for our guests.
Responsibilities:
Hampton Inn Boston-Natick is a well-established hotel in Natick, Massachusetts, known for its exceptional customer service and comfortable accommodation. We value our employees and provide a positive work environment with opportunities for growth and development.
Responsibilities:
- Supervise front desk staff and ensure they provide exceptional service
- Manage reservation and check-in/check-out processes
- Handle guest inquiries and resolve any issues in a timely manner
- Train new front desk employees
- Maintain a clean and organized front desk area
- Prior experience in a front desk or customer service role
- Excellent communication and problem-solving skills
- Ability to work in a fast-paced environment
- Attention to detail and strong organizational skills
- Available in the mornings, afternoons and evenings
- Available to work weekends and holidays
- $19.75 per hour compensation
- Health insurance benefits
- 401(k)
- Paid time off
- Career growth opportunities
- Employee Travel Discounts
Hampton Inn Boston-Natick is a well-established hotel in Natick, Massachusetts, known for its exceptional customer service and comfortable accommodation. We value our employees and provide a positive work environment with opportunities for growth and development.
Salary : $20
