What are the responsibilities and job description for the Support Consultant position at Ditto?
Join the future of work!
Ditto is a technology company offering staffing firms and hiring managers best-in-class recruitment software to help them find, manage, market and place top candidates. We are currently looking for a Support Consultant to help us service growing our customer base. If you are ready to go to the moon, Ditto Hire is the company to help you get there.
What you need :
Customer support background
Experience in support on large platforms
Excellent communication skills
Ability to learn quickly
Duties :
Provide friendly and efficient support to customers via telephone / email / support systems
Accurately record and document activity through the ticket system
Ensure effective communication with customers, colleagues, and management
Perform adhoc functions, projects, training
More about you :
Resourceful with a strong sense of urgency
Friendly and helpful
Excellent telephone manners
Ability to take initiative and solve problems
Good time management skills
Ability to work under pressure
You like to share knowledge
Quick learner and comfortable in a dynamic tech environment
What We Will Give You :
Competitive compensation
Comprehensive time-off & generous leave policies
Excellent working environment with exceptionally smart people
Keep a pulse on the job market with advanced job matching technology.
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