What are the responsibilities and job description for the Technical Writer (Senior-Level) Job at Diverse Systems Group LLC in Bethesda position at Diverse Systems Group LLC?
Job Description
Job Description
Description : Overview :
The Technical Writer is responsible for creating technical documentation, manuals, guides, and other written materials to support disaster response and recovery operations. They play a critical role in communicating complex information effectively to various stakeholders, including field teams, government agencies, partner organizations, and affected communities. This position will require deployment to disaster areas. Federal Emergency Management Agency (FEMA) will require the individual to deploy to a covered disaster are within 48 hours of notification.
The deployment areas will cover FEMA regions 3 & 4, Delaware, DC, Maryland, Pennsylvania, Virginia, West Virginia, Alabama, Mississippi, Florida, North Carolina, South Carolina, Georgia, Kentucky, and Tennessee.
Job Summary :
- Documentation Development : Research, write, edit, and format technical documents, reports, standard operating procedures (SOPs), training materials, and other written content related to disaster fieldwork activities.
- Content Creation : Translate technical information, data, and concepts into clear, concise, and accessible language for diverse audiences, ensuring accuracy, clarity, and consistency in messaging.
- Document Review : Review and revise existing documentation to update content, improve clarity, and incorporate feedback from subject matter experts, stakeholders, and end-users.
- Quality Assurance : Ensure that technical documents adhere to organizational standards, style guides, branding guidelines, and industry best practices for technical writing and documentation.
- Version Control : Maintain version control and document management systems to track revisions, manage access permissions, and ensure the integrity and security of documentation repositories.
- Cross-functional Collaboration : Collaborate with subject matter experts, project managers, field teams, and other stakeholders to gather information, verify accuracy, and incorporate relevant input into technical documents.
- Training Support : Develop training materials, user guides, and instructional resources to facilitate training sessions and capacity-building activities for staff, volunteers, and partner organizations involved in disaster response efforts.
- Knowledge Management : Organize, categorize, and tag technical documents and resources in knowledge management systems to facilitate searchability, retrieval, and reuse of information for future projects and initiatives.
- Document Distribution : Distribute technical documents and updates to relevant stakeholders through appropriate channels, including email, intranet portals, document repositories, and collaboration platforms.
- Continuous Improvement : Evaluate documentation processes, tools, and workflows to identify opportunities for efficiency gains, quality improvements, and innovation in technical writing and documentation practices.
Requirements :
Supervisory Responsibility : No
Skills & Abilities :
Additional Skills (Preferred) :
Education / Experience :
Certification(s) : N / A
Clearance :
Must be able to obtain and sustain a Public Trust clearance.
Nice to Have :
Completed the following FEMA Courses :
