Business Office HR Manager

Overview

At Diversicare, we're more than just a company – we're a passionate community dedicated to caregiving excellence. If you're driven by a desire to make a difference in the lives of patients and residents, then we invite you to be part of our extraordinary team.

Why Choose Diversicare:

• We're Proudly Agency-Free: Unlike other companies, we believe in building a direct connection with our team members, fostering trust, respect, and collaboration.
• Compassion-Driven Culture: At Diversicare, we value trust, respect, customer focus, compassion, diplomacy, appreciation, and strong communication skills. We're committed to creating a warm, caring, safe, and professional environment for both our customers and our team.
• Competitive Benefits: We offer a comprehensive benefits package that includes medical/dental/vision coverage, an excellent 401k plan, tuition reimbursement, vacation, holiday, and sick time, long and short-term disability, and much more.
• Room for Growth: Join a dynamic environment where you can grow in your career and make a lasting impact on the healthcare industry.
• Meaningful Mission: Our mission is to "Improve every life we touch by providing exceptional healthcare and exceeding expectations." A mission we truly live and breathe.
• Core Values: We are guided by five core values - Integrity, Excellence, Compassion, Teamwork, and Stewardship, as well as 12 Service Standards.

Ready to be a part of our compassionate team? Apply now and help us make a difference in the lives of our patients and residents. Join Diversicare Healthcare Services today!

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Responsibilities

As the Business Office / HR Manager you will make a significant impact by:

• Records cash receipts in the proper company or resident account.
• Maintains necessary billing and financial information on resident business files.
• Maintains resident trust accounts and balances monthly.
• Accumulates records from the department managers and accomplishes the month-end closing, reporting all necessary information for the Corporate Office.
• Performs and coordinates all collection efforts with the nursing home Administrator.
• Maintains accurate records of payor sources, addresses, telephone numbers, etc.; explains bills to residents as necessary and maintains appropriate back-up records.
• Maintains system for recording accounts receivables.
• Knowledge of reimbursement system, allowable services and documentation required so billings are accurate.
• Reconciles room and board to monthly census.
• Maintains confidentiality of all information.
• Maintains effective communication with residents, families, facility staff and business office staff members
• Must be able to meet strict deadlines for billing and reporting.
• Facilitates an open door policy and appropriately directs team member relations issues to the Administrator, Director of Nursing Services, Regional Director of Human Resources and/or Regional Vice President.
• Conducts recruitment effort for designated positions within centers, including the complete recruitment life cycle from postings, placing advertisement, sourcing, scheduling interviews, and coordinating the drug screen. Serves as the primary liaison from the center to local schools and organizations to foster applicant flow and potential candidates.
• Act as the subject matter expert on all HR, Benefits and Payroll policies and procedures.
• Completes Forms I-9, verifies I-9 documentation and maintains I-9 files.  Submits online investigation requests, new-employee background checks, and reference checks.
• Facilitates engaging on-boarding process, including pre-hire paperwork and new team member orientations.
• Processes and maintains payroll records bi-weekly; including correcting missed punches prior to payroll.
• Processes required documents through HRIS (UltiPro) to ensure accurate record-keeping and proper deductions, including new hire information, payroll changes, and terminations.
• Assists with the preparation of the performance review process.
• Ensures all team member personnel files are up-to-date and in accordance with regulatory standards.
• Ensures various human resource policies and procedures are communicated and adhered to; conducts in-service training on new or updated policies that affect team members.
• Ensures adherence to the center wage scale.
• Coordinates new, exit, pulse and annual team member surveys for the centers.
• Leads the center Make Your Mark Committee to improve retention and engagement.
• Center liaison to Loss Prevention with workers compensation injury process.
• Administers and coordinates documentation for all leaves of absence, including FMLA and associated documents.
• Forecasts open positions by being fluent with Workforce Management reports that include hours of labor, overtime, special pay, retention and turnover.
• Ensures all up-to-date legal postings are placed in a designated area within established timeframes.
• Performs other duties as required and assigned.

Qualifications

• Bachelor’s degree or 2 years of college level accounting courses and direct human resources experience.
• One to two years’ experience in accounts receivable or bookkeeping is preferred in the long term care or healthcare industry.Experience managing bookkeeping staff members
• Payroll experience required. Knowledge of timekeeping software and hardware programs and processing.
• Proficiency with Microsoft products including Word, Excel and PowerPoint required.
• Excellent communication skills, both verbal and written required.
• Ability to conduct training for team members required.
• Experience with HRIS platform required, UltiPro preferred
• Knowledge of adding machines and computer software required.
• Good interpersonal skills needed to effectively work with residents, families and outside agencies.

Diversicare is committed to being an equal opportunity employer.  Diversicare does not discriminate in employment opportunities or practices on the basis of race, color, religion, sex (including gender identity), national origin, age, or disability, sexual orientation, citizenship, marital status, veteran status, genetic information, or any other characteristic protected by law.

(EOE)