What are the responsibilities and job description for the Director of Quality of Life position at Diversicare Support Center(BSC)?
Overview
At Diversicare, we believe that quality care goes beyond meeting physical needs; it's about nurturing the human spirit and enriching lives. We're a family of compassionate professionals dedicated to improving the lives of our residents and patients in nearly 50 skilled nursing and long-term care centers across the Southeast, Midwest, and Southwest. Our mission, "Improve every life we touch by providing exceptional healthcare and exceeding expectations," is at the heart of everything we do. We're driven by core values of Integrity, Excellence, Compassion, Teamwork, and Stewardship, and we foster a culture of Service Excellence built on trust, respect, and open communication.
We're seeking a passionate and experienced leader to join us as our Director of Quality of Life. In this vital role, you'll be a champion for our residents, empowering our center teams to create vibrant and engaging environments that promote well-being and fulfillment. You'll be a mentor, a coach, and a strategic partner, guiding our Activities and Social Services programs to ensure they not only meet but exceed federal and state guidelines.
Responsibilities
What You'll Do:
- Inspire and Empower: Provide training, support, and mentorship to center-based Activities and Social Services teams, fostering their growth and development.
- Cultivate Excellence: Conduct regular audits of center programs, identifying areas for improvement and collaborating on action plans to enhance resident and family satisfaction.
- Strategic Visionary: Contribute to the development of innovative activity and social services programs, guidelines, and protocols at the Support Center, regional, and center levels.
- Talent Catalyst: Assist in developing regional and center-level talent and performance management strategies, empowering teams to deliver exceptional care.
- Compliance Champion: Ensure all programs adhere to federal and state guidelines, maintaining the highest standards of quality and care.
- Collaborative Partner: Work closely with Center and Regional team members, fostering strong relationships and open communication to achieve shared goals.
Qualifications
What You'll Bring:
- Deep understanding of Social Services and Activities requirements in long-term care and/or behavioral health.
- 5 years of experience in Activities/Social Services within an acute or post-acute care setting (skilled nursing/long-term care preferred).
- 3 years of supervisory experience in a mid-level management position overseeing Activities and/or Social Services.
- Activities certification or comparable certification and/or Licensed Social Worker (required within 3 months of hire).
- Exceptional verbal and written communication skills.
- Proven ability to build strong relationships and work effectively with diverse teams.
- Strong organizational skills and the ability to manage multiple priorities.
- Willingness to travel as needed.
Why Diversicare?
- Purpose-Driven Work: Make a profound difference in the lives of our residents and their families.
- Supportive Environment: Join a team that values compassion, respect, and collaboration.
- Comprehensive Benefits: Enjoy a full-time benefits package, including medical/dental/vision insurance, a 401k plan, tuition reimbursement, generous paid time off, and more. We also offer unique benefits like our DiversICARE employee hardship fund and the OnShift Wallet pay advancement program.
- Growth Opportunities: Develop your leadership skills and advance your career within a growing organization.
Ready to lead with heart and empower others to make a difference? Apply today and join the Diversicare family!
