What are the responsibilities and job description for the Bilingual Customer Service/Debt Collections Rep. position at Diversified Credit Systems?
Primary Responsibilities
- Make outbound debt collection calls to consumers and take incoming calls with a professional, friendly and respectful attitude.
- Maintain the highest standards of customer service.
- Request payment in full or make payment arrangements
- Take payments over the phone by various different options
About us
Located in Longview Texas , Diversified Credit Systems is a fast-paced and innovative collection firm who has been serving the receivable needs of our clients for over 30 years. We believe in treating our clients and the consumers or patients who owe them money with the highest level of respect, dignity and friendliness. Excellence in customer service and high returns for our clients is our top priority!
What are we looking for in an employee?
- Outgoing Confident Personality
- Office Experience Required
- Someone looking for long-term employment and stability
- Someone with an excellent and stable past work history
- Good strong phone voice and communicator
- Great listening and negotiating skills
- Bilingual required
- Must be able to pass a background check
What we offer to new employees
- Guaranteed hourly wages start at $16.00 - $18.00 per hour depending on experience - plus commission. Hourly wages added to commission and performance bonuses $18.00 to $20.00 an hour.
- Full-time or Part-time Positions Available
- Flexible Hours
- Paid Training
- Paid two week vacation after one full year of full-time employment
- Paid Major Holidays After 6 Months Full Time Employment
- Business Casual Environment
Child Daycare Stipend
- DCS will provide up to a $150.00 monthly child daycare stipend to qualifying employees
Job Types: Full-time, Part-time
Pay: $16.00 - $20.00 per hour
Benefits:
- Paid time off
- Paid training
Application Question(s):
- Can you pass a criminal background check?
Work Location: In person
Salary : $16 - $18