What are the responsibilities and job description for the Sales Account Manager position at Diversified Recruitment Services, LLC?
Position Summary:
This position is responsible for achievement of profitable growth targets and day to day commercial management of assigned transportation OEM customers and markets. Contributes to developing, maintaining, and establishing the customer relationship. Responsible for achieving established priorities and departmental goals.
Primary Responsibilities:
- Participate in the development of and execute strategic plan for the customer and/or product to achieve profitable growth targets within the region and globally
- Prepare and lead the new business strategy and drive cross functional team to complete critical success factors to achieve assigned net new business goals
- Contribute to management of customer business plan or productivity programs internally and externally
- Work with Engineering, Operations, Purchasing and Cost Estimating to ensure quotes are competitive, accurate and submitted on time for customer and/or product
- Maintains part pricing matrix, closure of all open financial/economic issues
- Track and monitor progression on raw material pricing and other economic agreements
- Lead and develop cross-functional customer relationships with all disciplines
- Develop cross-functional internal relationships (Sales, Engineering, Operations, Purchasing, Cost Estimating, etc.)
- Develop and lead price negotiations with the customer ensuring consistency at the customer level
- Support and mentor Account Managers and Sales Analysts
- Understands and properly utilizes internal systems and procedures
- May, on occasion, be required to perform duties other than those specified in this description
Education and Qualifications:
- Bachelor’s Degree in business administration or engineering required
- 5 years or more of experience working with OEM transportation customers and demonstrated ability to be autonomous in customer management and coach others towards achieving goals
- Understanding of manufacturing and assembly environments
- Technical knowledge to discuss product capabilities in detail with all customer functions
- Ability to articulate complex ideas and communicate effectively with customers and cross-functional teams
- Ability to make decisions on customer requests varying from program support to profit margin, which affects long term profitability
