What are the responsibilities and job description for the Business Solutions Architect position at Diversified Services Network, Inc.?
Diversified Services Network, Inc. (DSN) is seeking a full-time Solutions (Business) Architect to join our team in Peoria, IL / Dallas-Irving, TX! We offer a HYBRID work model, full benefits, PTO, 401k, and more! If you're looking to grow your technical career within an extremely reputable, stable Fortune 500 company - let's talk!
JOB RESPONSIBILITIES :
- Lead the strategic alignment of business goals, processes, and technology solutions.
- Map capabilities, model processes, design customer journeys, and serve as a bridge between business and IT.
- Identify, define, and document business capabilities in alignment with organizational strategy.
- Develop capability heat maps to identify gaps and recommend enhancements.
- Analyze, design, and optimize end-to-end business processes to improve efficiency and effectiveness.
- Collaborate with stakeholders to standardize and document workflows using industry-standard modeling techniques (e.g., BPMN).
- Lead customer and employee journey mapping initiatives to ensure seamless experiences across all touchpoints.
- Identify pain points and opportunities for process improvement.
- Develop and maintain business architecture artifacts that align with the enterprise architecture framework.
- Work closely with technical architects to ensure business requirements are translated into scalable solutions.
- Collaborate with RISST stakeholders to ensure alignment with business objectives.
- Ensure architectural standards, best practices, and frameworks (including TOGAF) are consistently applied.
- Participate in governance boards to review and approve business architecture changes.
EDUCATION & EXPERIENCE REQUIRED :
REQUIRED SKILLS :
SOFT SKILLS REQUIRED :
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