What are the responsibilities and job description for the Warehouse Manager position at Diversified Shipping Services?

Warehouse Manager

Our company specializes in high-quality pick-and pack services for Canadian and US customers. We are located in the Blaine area and are looking for an EXPERIENCED warehouse manager. who is good working with clients Responsibilities include:

· Direct management of a team of 4-8 team members, including direct supervision, leadership, scheduling, staffing, and assurance to quality/efficiency/safety standards for the entire team. This position must promote a positive, customer first, can-do attitude work environment.

· Building and effective, professional relationship all of of our customers. This includes making certain all correspondence (which is mainly through email) are properly followed up and responded. It will also entail visiting tour largest customer located in Vancouver BC on occasion (typically once or twice a year).

· Overall warehouse responsibility for warehouse space and inventory. This includes safety, organization, and operational efficiency for the more than 2000 SKUs we manage.

· Getting dirty when needed (which occurs daily). Help the team pick/pack/ship/stock or whatever else is required to promote the highest level of customer satisfaction.

· Continual process improvement. Continually evaluate and re-evaluate processes, metrics, and errors to drive constant process improvement in the areas of quality, efficiency, and safety.

· Build an effective team. Establish employee accountability and work with each team member to motivate and bring out the best in each. Recruited and develop staff as needed.

Job Requirements:

· This is a physical, fast-paced environment. Applicants must be able to be on their feet all day and routinely and safely lift, manage, and carry boxes up to 50 pounds on their own, and move heavier boxes on occasion safely.

· At least 1 year forklift experience. If your forklift certification is not current, we can re-certify you.

· At least two years warehousing experience and one year account management experience. Managing large scale pick-and-pack experience is a PLUS.

· At least 2 years successfully directly managing teams of 5 people. This includes conducting reviews and hiring.

· UPS and USPS on-line shipping experience is a PLUS.

· You must be IT-literate. Applicants do not need to be IT experts, but do need to be able to set up a PC, troubleshoot basic computer, network, and printer issues, have good experience with Excel/Word/Google Sheets, and have experience using third-party inventory applications.

Job Type: Full-time

Pay: $25.00 - $28.00 per hour

Expected hours: 40 per week

Benefits: