What are the responsibilities and job description for the Asset Manager position at Diversified Systems.com?
Remote (For now)
Description:
DSI is searching for an Asset Manager with at least 5 years of relevant experience.
Responsibilities:
Founded in 1990, Diversified Systems is an award-winning Technology Services corporation providing all levels of IT project consulting services nationwide. DSI is headquartered in Columbus, Ohio with regional offices in the American Midwest and East Coast. We offer our consultants a number of flexible and competitive compensation benefit packages.
Diversified Systems is committed to the principles of equal employment. We are committed to complying with all federal, state, and local laws providing equal employment opportunities, and all other employment laws and regulations.
Diversity, Equity and Inclusion
DSI values authenticity and is committed to making sure our employees and partners are valued and respected. At DSI, we believe building a diverse culture is important because we know when people work together, we can achieve better results as a team. DSI realizes that everyone comes from various backgrounds. We celebrate these differences because our employees are our greatest asset as we strive to best meet the needs of those we serve. As part of our ongoing efforts, DSI is focused on advancing equality, diversity, and inclusion by setting high standards to continually evolve our culture. This includes but is not limited to recruiting, community involvement, client delivery, and career development.
Description:
DSI is searching for an Asset Manager with at least 5 years of relevant experience.
Responsibilities:
- Serve as the back-up Asset Manager.
- Develops and implements processes and procedures for tracking and analyzing software, hardware, and equipment through the lifecycle.
- Provides day to day operational & maintenance support of production issues, troubleshooting/debugging and resolving of issues related to Asset Management module in Remedy and Service Now.
- Conducts annual inventory audit and develops processes and procedures for consistency.
- Performs bulk uploads of asset data.
- Identifies and performs audits on asset data.
- Develops and maintains asset related foundation data.
- Develops asset reports for users and management.
- Creates user accounts, site information, hardware and product categorizations and support groups.
- Participates in user acceptance testing.
- Manages fixed and floating licensing for Asset Management Module.
- Creates end user documentation.
- Develops and conducts training.
- ITIL Foundation Certification.
- 2-4 years' experience with BMC Remedy (version 20.02), or equivalent ITSM tool.
- Strong working knowledge of the CMDB and Asset Management methodology, tools, terminology, and industry best practices.
- Excellent communication skills listening, verbal and written, including meeting management and facilitation.
- Excellent organization skills with proven ability to manage multiple assignments and
- priorities successfully, delivering with high quality.
- Excellent customer service skills servicing and interfacing with individuals across IT (customers) in different roles.
- Proficient using all Microsoft applications (Word, Excel, Outlook, and Teams).
Founded in 1990, Diversified Systems is an award-winning Technology Services corporation providing all levels of IT project consulting services nationwide. DSI is headquartered in Columbus, Ohio with regional offices in the American Midwest and East Coast. We offer our consultants a number of flexible and competitive compensation benefit packages.
Diversified Systems is committed to the principles of equal employment. We are committed to complying with all federal, state, and local laws providing equal employment opportunities, and all other employment laws and regulations.
Diversity, Equity and Inclusion
DSI values authenticity and is committed to making sure our employees and partners are valued and respected. At DSI, we believe building a diverse culture is important because we know when people work together, we can achieve better results as a team. DSI realizes that everyone comes from various backgrounds. We celebrate these differences because our employees are our greatest asset as we strive to best meet the needs of those we serve. As part of our ongoing efforts, DSI is focused on advancing equality, diversity, and inclusion by setting high standards to continually evolve our culture. This includes but is not limited to recruiting, community involvement, client delivery, and career development.
