Computer Operator)

Computer Operator
Remote
Candidates must reside within reasonable driving distance from Harrisburg, PA.

Description:
DSI is searching for a Computer Operator who will provide day-to-day technical support for all production workload scheduling and coordination for job execution across four platforms in two datacenters.

Responsibilities:

• Consult/Participate in a joint effort with application development teams to understand business initiatives and provide technical analysis to ensure maximum workflow on all platforms while supporting current methodologies and efficient production processing.
• Receive change and incident requests through the BMC Remedy on-line intranet-based system.
• Positions in this unit have the responsibility for processing all change requests affecting the mainframe\server production environments in the Remedy application.
• Scope of Remedy work includes processing department and bureau requests, where responsibilities are:
• Coordinating and changing all RACF protected production libraries for program source code, executable load modules, JCL, IBM's TIVOLI Workload Scheduler/Controller (TWSC) and related procedures.
• Work as an analyst for the Remedy Service Management System providing coordination, analysis, and support for the review, routing, closure and quality assurance for all requests for IT Services involving production migration, workload applications, naming convention standard, configuring timelines and implementation of workflows, running and the decommissioning of legacy batch jobs as new platforms are implemented.
• Verify accuracy of each request for complete information, required approvals and enforce policies and procedures related to each request.
• Perform changes as requested or redirect requests requiring further clarification and contact requestor to obtain additional information when needed.
• Process Remedy exceptions and special job requests requiring unique or emergency handling. These include jobs to be run in the production environment that are outside the normal processing schedule. The complexity and nature of this work requires the individual to be receptive to the daily challenges provided by these requests.
• Ensure submitted change requests are complete and accurate and review Remedy activity that includes requests, results and ensure all requests are handled within pre-determined schedules
• Process and communicate via the 'Daily Report' e-mailed to Operations RTP Data Center with all special job handling information and instructions for daily production processing, including schedule changes.
• Review daily production report from the outsourced data center for accuracy and required information.
• Scheduling batch jobs which consists of updating calendars from normal workdays to state holidays and to calculate dates tailored for the JCL. Determine period definitions and run cycles per the yearly calendar. Use the Dynamic Workload Console and Tivoli Workload Scheduler to schedule production jobs for batch processing.
• Understand and enforce policies and procedures related to PennDOT's workload scheduling services including naming standards, runbooks, triggers and error code handling.
• Recommend improvements to work standards for assigning, scheduling and reviewing both day-to-day activities and for long term initiatives.
• Support Implementations or Releases which may require evening or weekend coverage.

Requirements:

• Working knowledge of current mainframe technology with emphasis on the z/OS operating system, IMS, DB2, VTAM, SDSF, ITOM, and JES2.
• 1 year experience with scheduling Batch Processing jobs on mainframe and/or servers.
• Essential knowledge of primary mainframe systems with emphasis on TSO, ISPF, JES2 and ITOM.
• 1 year experience working with BMC Remedy Service Management System.

About Diversified Systems
Founded in 1990, Diversified Systems is an award-winning Technology Services corporation providing all levels of IT project consulting services nationwide. DSI is headquartered in Columbus, Ohio with regional offices in the American Midwest and East Coast. We offer our consultants a number of flexible and competitive compensation benefit packages.

Diversified Systems is committed to the principles of equal employment. We are committed to complying with all federal, state, and local laws providing equal employment opportunities, and all other employment laws and regulations.

Diversity, Equity and Inclusion
DSI values authenticity and is committed to making sure our employees and partners are valued and respected. At DSI, we believe building a diverse culture is important because we know when people work together, we can achieve better results as a team. DSI realizes that everyone comes from various backgrounds. We celebrate these differences because our employees are our greatest asset as we strive to best meet the needs of those we serve. As part of our ongoing efforts, DSI is focused on advancing equality, diversity, and inclusion by setting high standards to continually evolve our culture. This includes but is not limited to recruiting, community involvement, client delivery, and career development.