What are the responsibilities and job description for the JDA Support Specialist & Analyst position at DiversiTech?
Job Description
Job Details
Job Title : JDA Support Analyst
Job Code : Department :
Information Technology
Location : Duluth, GA
Reports To : Developer Manager
FLSA Classification :
Exempt
EEOC Classification :
Professionals
Salary Grade :
Supervisory Responsibilities :
Yes No
Job Summary
The primary responsibility of the JDA Support Analyst is to assist the Distribution Centers with daily shipment reconciliation. This position includes triaging service requests and support tickets, as well reviewing shipment line issues regarding pack stations, rack stoppage, and inventory reconciliation between the primary warehouse management system (JDA) and ERP (JDE). Additionally, the JDA Support Analyst is responsible for reviewing trace logs to identify root causes.
Essential Duties
- Develops, implements and configures JDA WMS solutions utilizing JDA WMS tools and technologies such as Java, PL / SQL, MOCA, C, C , and Javascript.
- Assists clients in achieving strategic business objectives through technology solution implementation.
- Provides technical guidance to address client issues promptly.
- Designs and maintains efficient, reusable, and reliable MOCA code, DDA Screens, and integrations between Host and WMS system.
- Conducts technical analysis and feasibility assessments of customized code for seamless integration into new versions.
- Ensures optimal performance, quality, and responsiveness of applications.
- Identifies bottlenecks and bugs, and devises solutions to address these issues.
- Performs other duties as assigned.
Qualifications, Skills, Abilities and Educational Requirements
Required
Preferred
3 : 00pm - 11 : 00pm Monday - Friday
