Associate Manager, Media Operations

• Client is the largest specialty beauty retailer in the United States and the destination for beauty enthusiasts who get butterflies when discovering beauty and experimenting throughout our store.
• We are the only retailer providing guests prestige, mass and salon products and services under one roof All Things Beauty, All in One Place , At the Heart of the Beauty Community.
• We keep our guests at the center of all we do and are committed to creating unrivaled experiences in an environment that offers inclusivity, inspiration, and beautiful possibilities.

• As Associate Manager of Media Operations, you will serve as a critical member of the internal media team leading operations to ensure consistency, efficiency, and collaboration.
• You will play an active role in defining and optimizing systems, processes and tools to build an efficient and transparent media operating model.
• You are detail-oriented, results-driven, resilient, and have a creative and agile mindset.
• You can identify gaps within media and marketing related processes and develop creative solutions to deliver operational excellence and efficiency
• You can motivate cross-functional partners to work towards a common vision and purpose.

• Manage media budget tracking and reporting
• Define and optimize processes and tools to drive clarity and streamline ways of working with cross-functional partners, and drive adoption across teams
• Work closely with agency partners to streamline processes and ways of working, develop and implement templates, reporting dashboard needs and updates
• Lead financial management, billing, tracking and reporting
• DoubleVerify oversight, tracking and reporting
• Project management and standardization of deliverables
• Collaborate with client Media and cross-functional teams, including Search and Affiliate, to define, implement and improve connections, consistency, efficiency
• Support process and tools to unify Core Media and client Media reports and results to share with leadership to create business efficiency and operational excellence
• Manage and/or support media campaigns as needed

• Bachelor's degree in media, marketing, business, or related field
• 3 years of experience managing media operations at an agency or brand
• 3 years of experience in integrated media planning and buying
• Deep understanding of end-to-end media planning and buying processes, including audience and data strategy, custom content development, activations, measurement
• Able to manage multiple priorities from different parts of the business
• Experience motivating partner teams, internal and external, towards shared goals, anticipating needs, and collaborative problem solving
• Must have experience working in matrixed organization settings, collaborating with cross-functional teams and business units, and managing/influencing various external agency partners
• Strong communication skills, written and verbal
• Proficient in Microsoft suite of products

DivIHN is an equal opportunity employer. DivIHN does not and shall not discriminate against any employee or qualified applicant on the basis of race, color, religion (creed), gender, gender expression, age, national origin (ancestry), disability, marital status, sexual orientation, or military status.