What are the responsibilities and job description for the Insurance Administrative Assistant position at DJJ Insurance?
Job Title: Administrative Assistant/Receptionist
Department: Administrative
Location: Bradenton, FL
About Acrisure
Acrisure is a global Fintech leader that combines the best of humans and high tech to offer multiple financial products and services to millions of businesses and individual clients. We connect clients to solutions that help them protect and grow what matters, including Insurance, Reinsurance, Cyber Services, Mortgage Origination and more.
Acrisure employs over 17,000 entrepreneurial colleagues in 21 countries and have grown from $38 million to $4.3 billion in revenue in just over ten years. Our culture is defined by our entrepreneurial spirit and all that comes with it: innovation, client centricity and an indomitable will to win.
Job Summary:
Supports a Platform office as first point of contact for inbound telephone inquiries and office visitors/guests. Receives and relays messages/telephone calls from internal and external sources. Greets guests/visitors, documents information, issues appropriate security passes. Reports security issues. Responds to routine inquiries on office location, hours of operation, telephone numbers, e-mail/website addresses. Broad knowledge of operational procedures and tools obtained through extensive work experience.
Responsibilities:
Answer incoming calls, forward to proper team member
Distribute faxes and emails to the appropriate Client Advisor or Account Manager
Open the mail and scan to the proper Client Advisor or Account Manager
Maintain the Pitney Bowes Postage Machine and process outgoing mail
Order general office supplies
Put Heritage, Hagerty and American Traditions renewals in EPIC for the Personal Lines Department
Upon insureds requests, confirm payment status, and make payments
Requirements:
Previous experience as a receptionist, administrative assistant, or other clerical position in a corporate environment required
Exceptional verbal and written communication skills to handle client interactions and professional correspondence
Proficiency in using office software, including Microsoft Office Suite, and the ability to learn additional software applications
Strong organizational skills with attention to detail for managing appointments and office tasks
Strong problem-solving skills and the ability to manage last-minute changes efficiently
Prior experience using Epic is preferred
Benefits & Perks:
Competitive Compensation
Industry Leading Healthcare
Savings and Investments
Charitable Giving Programs
Opportunities for Growth
Parental Leave
Generous time away
Acrisure is committed to employing a diverse workforce. All applicants will be considered for employment without attention to race, color, religion, age, sex, sexual orientation, gender identity, national origin, veteran, or disability status. California residents can learn more about our privacy practices for applicants by visiting the Acrisure California Applicant Privacy Policy available at www.Acrisure.com/privacy/caapplicant.
To Executive Search Firms & Staffing Agencies: Acrisure does not accept unsolicited resumes from any agencies that have not signed a mutual service agreement. All unsolicited resumes will be considered Acrisure’s property, and Acrisure will not be obligated to pay a referral fee. This includes resumes submitted directly to Hiring Managers without contacting Acrisure’s Human Resources Talent Department.