What are the responsibilities and job description for the Customer Service Representative position at DJS ENTERPRISES LLC?
Job Description
Job Description
Benefits :
Competitive salary
Flexible schedule
Opportunity for advancement
Training & development
Customer Service
Responsible for ensuring the highest level of customer service.
Responsible for building a strong rapport with current and prospective customers, whether in person, over the phone, through email, or just out marketing.
You must be attentive. Listen to each customer. Understand their needs.
Customers are our #1 priority. Protect them. Confidentiality is a must.
Sales
Pay Day Loans
Installment Loans
Title Loans
Ensure all team members know and understand all the products and services offered.
Ensure that all customers are educated on the products and services requested.
Has the ability to recommend and sell products and services that best fit the customer.
Marketing
Market to inactive customers via phone, mail, or text messaging. Offering promos.
Market to prospective customers via direct mail, through the referral program, and even through field marketing
Develop business partners; market through your partners, too
Work Experience
Minimum One year in financial services industry (Required)
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