What are the responsibilities and job description for the Customer Service Representative position at US Postal Service?
US Postal Service Overview
Job Description:
We are seeking a customer-focused individual to work at our retail window. As a Postal Service Employee, you will be responsible for performing various sales and customer service tasks, including maintaining inventory of retail products, issuing postal money orders, and providing information to the public regarding postal regulations.
Main Responsibilities:
- Maintaining sufficient inventory of retail products
- Selling stamps, stamped paper, and other retail products
- Issuing and cashing foreign and domestic postal money orders
- Accepting and responding to customer claims and inquiries
- Providing product and service information to customers
Required Skills and Qualifications:
To be successful in this role, you will need excellent communication skills, a customer-centric approach, and the ability to work accurately with a point-of-sale system.
