What are the responsibilities and job description for the Receptionist-Info Record Clerk position at DKMRBH Inc?
Family Safety Receptionist providing administrative assistance to the Department of Children and Families for Child Protection and Children's Legal Services with answering inquiries and questions, and customer complaints. Refer calls or in person inquiries to the proper person, office, or resource requested. Handle and resolve customer complaints. Complete follow up customer inquiries as necessary.
Answer Incoming Calls
Outgoing / Incoming Mail Delivery Postage Machine
Tidy up Play Room (when used)
Closure Letters
Case Filing (file)
Forms (use Share Drive)
Travel
Accept Supply Deliveries (put in supply room)
Blue Book (keep stocked)
Deliver Faxes (end of day)
Replenish Copier Paper (end of day)
Empty Recycle Boxes (end of day Tuesday and Friday)
Skill
Required / Desired
Amount
of Experience
Ability to speak and understand English
Required
Ability to use office equipment, postage machine, copier, fax machine
Required
Experience with customer facing customer service in a professional environment
Required
Years
Professional appearance and courteous to customers
Highly desired
Experience in mail room processes and machines
Highly desired
Experience using Share Drive
Desired
