What are the responsibilities and job description for the Mental Health Office Assistant position at DLH Consulting & Psychiatric Services?
We are a small but fast paced mental health practice, looking for a self motivated person to join our team. Preference given to those who also speak Portuguese or Spanish. This position is 35-40 hours per week Monday -Friday.
Duties include but not limited too:
- Greets patients and visitors to the practice
- Registers patients in the practice management system which may mean entering information given verbally or on registration forms
- Collects identification and insurance cards and copies or scans them for the record, may photograph the patient for the record
- May collect co-pays or other monies
- Has patient sign financial agreement, receipt of privacy policy, benefits assignment, etc.
- Take vitals including blood pressure, height, weight, ect.
- Order labs and collect urine samples
- Answer phone calls, take messages and make appointments
- Directs visitor (drug reps, salespersons, etc.) appropriately
- Fulfills requests by patients, attorneys, insurance companies, and social security for release of records
- May manage paper faxes and messages by attaching to charts and delivering to provider
- May prepare paper charts for chart audits by payers or others
- Enters charges in the computer system for services received
- Tells patient if any additional monies are owed if co-pay was collected at check-in
- May sign patient on to a payment plan if needed
- Takes monies owed, posts monies and produces a receipt for the patient
- Makes return appointment for the patient if needed, or enters recall into the practice management system
- Posts receipts from insurance companies and patients and edits any electronic remittance advice; may post from lockbox account on the web
- Generates patient statements
- May check eligibility on patients with appointments and call patients whose insurance is not active
- Calls patients who have not made payments in response to statements
- Files secondary and tertiary claims as needed, electronically or via paper
- Corrects claims that are rejected from the claims scrubber, clearinghouse or payer
Starting pay will be based on previous relevant experience and a 90 day review will offer an opportunity for a raise based on the mastery of skills.
Job Type: Full-time
Pay: $18.00 - $20.00 per hour
Schedule:
- 8 hour shift
- Monday to Friday
Work Location: In person
Salary : $18 - $20