Talent Onboarding & Experience Specialist

The Talent Onboarding & Experience Specialist will play a key role in ensuring smooth and successful onboarding processes for new Team Members for our Corporate division. This role will focus on coordination of all onboarding activities, assisting with the setup and transition of new hires, and maintaining a seamless experience for both internal and external stakeholders. This role will play an integral part in our overall Team Member experience through involvement in key HR programs and initiatives. This position requires excellent multi-tasking skills, organization, strong communication abilities, and a willingness to learn.

What you have already achieved: (Requirements) 

• 2 years of relevant experience with knowledge of HR policies, procedures, and regulations. 
• Proven experience onboarding new talent. 
• Strong customer service background with a demonstrated ability to support and guide new hires and stakeholders through critical processes.  
• Expertise in multi-tasking, managing multiple priorities, exemplary organizational skills, and strong attention to detail and commitment to accuracy. 
• Ability to work independently and as part of a team and able to hold others accountable to tasking and deadlines (strong follow up skills). 
• Ability to adapt to changing needs and work expectations in a fast paced environment.
• High energy, creative and able to develop engaging employee experiences.
• Strong writing and editing skills and familiarity with content design tools. 
• Proficiency with HR technology and software (HRIS) to manage employee data and onboarding documentation; prior experience with Greenhouse is preferred. 
• Knowledge of Google Workspace is preferred.

What you are great at: (Responsibilities)

Onboarding: 

• Support the overall employee experience, ensuring new team members feel welcome and integrated from day one. 
• Facilitate the onboarding process for new hires for Corporate teams, ensuring a seamless and efficient transition; ensure all necessary tools, systems, and access are in place for new hires to begin their roles effectively on day one. 
• Handle multiple onboarding projects and administrative tasks simultaneously, ensuring all deadlines are met. 
• Collaborate with new hires,  hiring managers, and the People Team to ensure all documentation is completed accurately and on time. 
• Diligently maintain onboarding records, ensuring compliance with internal policies and regulations (I9's, compliance training, etc.), maintaining a high level of confidentiality at all times.
• Coordinate and deliver onboarding training and welcome sessions, both in-person and virtually.
• Serve as the primary point of contact for hiring managers and newly hired Team Members by providing ongoing support by addressing questions and concerns during the onboarding period, offering guidance and support as needed, and escalating where appropriate. 
• Maintain information in the onboarding platform and perform quarterly audits of the onboarding system to ensure accuracy and current/relevant information.
• Order all welcome packages; participate in the design/selection process as applicable. 
• Monitor the onboarding process, gather feedback, and make recommendations for program adjustments and realignments to enhance efficiency and overall employee satisfaction. 

Experience: 

• Participate and spearhead employee experience projects and tasking as assigned. 
• Assist with creating, managing, and distributing internal HR communication materials including but not limited to company slide decks and intranet content, ensuring information is accurate and consistent with company standards and aligns with culture. 
• Manage HR content development and approvals process with relevant HR stakeholders.
• Assist with key experience initiatives such as DLP culture days, engagement initiatives, celebrations, and recognition programs.  

What you’re motivated by: 

• Making an impact. Whether it's the residents who call our Thriving Communities home, the investors who trust us to be stewards of their capital,  or the sponsors we work with to 10x their business, everything we do is about making an impact. 
• Challenges. You see roadblocks as opportunities and are proactive in finding solutions. 
• Growth. We’ve been named to the Inc. 5000 as one of the Fastest-Growing Private Companies in America for eleven consecutive years. 

Who We Are

What We Do In One Sentence:

We finance the building of Thriving Communities. 

Our Mission:

We are changing the nation through the building of Thriving Communities. We are the leader in funding the building of Thriving Communities centered in safe, attainable housing. 

Our Purpose:

To passionately make an extraordinary impact by transforming lives and building Thriving Communities. 

Our Big, Hairy, Audacious Goal (BHAG):

To positively impact and transform 10 million lives by funding the building of 5,000 Thriving Communities, becoming one of America’s 100 largest private companies.

Our Culture:

• We work hard, marching towards ambitious goals driven by a purpose that’s bigger than ourselves. 
• We are impact-driven, seeking to make a difference not just on the affordable housing crisis but also in the lives of our employees, investors, and partners. 
• We are disciplined, following our exclusive Elite Execution System to develop personally and professionally. 
• We strive to Live Fully, finding fulfillment in all areas of our lives.

Our Core Values:

Driven For Greatness: We are driven by the pursuit of knowledge and the paramount importance of a growth mindset, cultivating greatness both personally and professionally.

Living Fully: We prioritize living fully with a dedication to achieving optimal health in all aspects of life: faith, family, friends, freedom, fun , fulfillment, fitness, and finance. . We are intentional with our time, integrating the 8fs of our life to achieve our goals & God’s goals.

Grit: We have the endurance and unshakable commitment necessary to achieve our visionary long-term goals.

Community: We elevate the greater good over individual interests, magnifying our impact and cultivating thriving relationships with investors, sponsors, residents, and our colleagues.

Authenticity: We are true to ourselves and others, steadfast in our beliefs and values. We hold ourselves and others accountable, fostering open dialogue to propel growth.

Prepared to Win: We apply discipline to our thoughts and our actions, which leads us to put forth consistent effort and commitment doing the important proactive work despite the urgent priorities we face each day. We plan to win, and are prepared for volatility and challenges.

Kingdom Impact: We share God's love and transformative power through our labor, serving everyone in God’s likeness. The world will know God more through our work and how we do it.

Twenty-Mile March: We march towards clear, well-defined goals and objectives with unwavering focus, constantly evaluating our performance and course correcting as needed.

Stewardship: We are guided by our commitments to those who trust us with their capital, their communities, and their careers .

Servant Leadership: We lead with high standards & deep devotion. We display as humble confidence as we build deep relationships and trust. We show the way through the forest, empowering growth, accountability, and a founder’s mentality, with team members regularly asking “What else can I do to achieve the desired results?”

Benefits and Perks:

Unlimited PTO, health/dental/vision/life insurance, 401(k) matching, learning/educational incentives, Volunteer Time Off, well-being programs, company events, self improvement/productivity tools, & the incredible feeling of making a difference.

Equal Opportunity Employer:

DLP is a committed Equal Opportunity Employer. If you are a qualified individual with a disability and require assistance in searching for a position or submitting an application, please contact HR at hr@dlpcapital.com. Offers of employment are conditional upon satisfactory completion of pre-employment background verification (including E-Verify). California applicants can view our California Data Privacy Policy here.

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