What are the responsibilities and job description for the Medical Receptionist / Administrative Assistant position at DM Clinical Research?
This position works in tandem with our clinical research staff and multiple other departments to provide excellent customer care to patients participating in our clinical research trials.
Duties & Responsibilities
Education:
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Duties & Responsibilities
- Checking patients in at the front desk while managing and communicating patient scheduling, transportation, site calendars, and office visits
- Answer and direct phone calls for all patients and office staff
- Manage medical record requests, receipts and maintain filing system
- Provide administrative support to the site management and the clinical staff
- Manage office supplies, shipping and receiving for non-clinical supplies, and office organization
- Managing participant stipends (office visits, eDiaries, safety calls)and oversee inventory of gift cards, payment methods, and other items as necessary-cash/money handling for AMEX and CRIO
Education:
- High School Diploma or equivalent required
- 1 years’ experience as an administrative assistant, required
- 1 years in a clinical or medical office, required
- N/A
- Proficiency with computer skills is required
- Able to handle multiple tasks at a time with attention to detail
- Must be reliable and have strong communication skills
- Able to work in a fast-paced environment with the flexibility to handle various duties and projects at onetime
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