What are the responsibilities and job description for the Order Fulfillment Representative position at DMI Companies?
Customer Service Representative Job Summary
DMI Companies seeks an experienced Customer Service Representative to join our team. In this role, you will be responsible for providing exceptional customer service, resolving issues, and ensuring timely delivery of products. Key responsibilities include:
Requirements and Qualifications
About DMI Companies
DMI Companies seeks an experienced Customer Service Representative to join our team. In this role, you will be responsible for providing exceptional customer service, resolving issues, and ensuring timely delivery of products. Key responsibilities include:
- Responding to customer inquiries and resolving issues in a timely manner.
- Communicating effectively with customers, colleagues, and sales teams.
- Managing customer orders and verifying product information.
- Maintaining accurate records and reports.
Requirements and Qualifications
- Previous experience in customer service or order fulfillment.
- Excellent communication and problem-solving skills.
- Ability to work independently and collaboratively as part of a team.
- Familiarity with MS Office and other software applications.
About DMI Companies
DMI Companies is committed to providing exceptional customer service and high-quality products. We offer a competitive salary and benefits package, opportunities for professional growth and development, and a dynamic and supportive work environment.