Program Manager (SME)

About DMI

DMI is a leading global provider of digital services working at the intersection of public and private sectors. With broad capabilities across IT managed services, cybersecurity, cloud migration and application development, DMI provides on-site and remote support to clients within governments, healthcare, financial services, transportation, manufacturing, and other critical infrastructure sectors. DMI has grown to over 2,100 employees globally and has been continually recognized as a Top Workplace in both regional and national categories.

About the Opportunity

DMI, LLC is seeking a PROGRAM MANAGER (SME)

Duties and Responsibilities :

Serve as the primary technical and managerial liaison between the Contractor, Contracting Officer (CO), and Contracting Officer’s Representative (COR), ensuring clear and effective communication to maintain high performance across all contracted services.

• Lead post-award activities, including organizing and conducting the kick-off meeting within five business days of the task award, recording detailed minutes, and distributing them to stakeholders within the specified timeline.
• Develop, implement, and maintain a Quality Control Plan (QCP) and track metrics against the Quality Assurance Surveillance Plan (QASP) to ensure contract deliverables meet established performance standards.
• Monitor project financials, providing detailed reports that include budgeted, actual, and projected costs for all tasks and projects across Contract Line Item Numbers (CLINs).
• Collaborate with the COR and Technical Monitors to address performance issues, resolve procedural concerns, and respond promptly to Government inquiries.
• Develop and execute a comprehensive Transition Plan , detailing methodologies, timelines, resources, risks, and mitigation strategies to ensure seamless transitions during contract initiation and completion phases.
• Manage transition-in activities by overseeing knowledge transfer, technical documentation, and the successful integration of Government-Furnished Equipment (GFE) and Information (GFI) with minimal disruption.
• Oversee transition-out services by coordinating with successor contractors to ensure the smooth handover of data, technical resources, inventory, and other assets, while adhering to risk reduction methodologies.
• Maintain on-call personnel coverage during absences and ensure continuity of information and service delivery for Government stakeholders.
• Provide regular, well-structured reports on program status, including progress against milestones, QASP / QCP metrics, financial tracking, and risk management updates, as per contract deliverable requirements.

Qualifications

Education and Years of Experience :

Additional Requirements :

Min Citizenship Status Required : US Citizen

Physical Requirements : No Physical requirement needed for this position .

Location : Atlanta

Working at DMI

DMI is a diverse, prosperous, and rewarding place to work. Being part of the DMI family means we care about your wellbeing. We offer a variety of perks and benefits that help meet various interests and needs, while still having the opportunity to work directly with several of our award-winning, Fortune 1000 clients. The following categories make up your DMI wellbeing :

Employees are valued for their talents and contributions. We all take pride in helping our customers achieve their goals, which in turn contributes to the overall success of the company. The company does and will take affirmative action to employ and advance in employment individuals with disabilities and protected veterans, and to treat qualified individuals without discrimination based on their physical or mental disability or veteran status. DMI is an Equal Opportunity Employer Minority / Female / Veterans / Disability. DMI maintains a drug-free workplace.

Applicants selected may be subject to a government security investigation and must meet eligibility requirements for access to classified information. US citizenship may be required for some positions.