What are the responsibilities and job description for the Program Coordinator II position at DMR-Western Region?

The Massachusetts' Department of Developmental Services (DDS) is dedicated to creating innovative and genuine opportunities for individuals with intellectual disabilities and autism.

The Program Coordinator II (PC II) will provide support and assistance related to the management and completion of assignments, projects, data collection and other related activities, as well as support with contracting activity and fiscal monitoring. The position may participate in procurement processes, resource allocation and tracking, and contract management and oversight activities.

The PC II is responsible for assisting the Area Office with all processes related to revenue generation including monitoring compliance with the Home and Community Based Services Waiver; maintaining Medicaid eligibility for individuals, tracking and facilitating Waiver enrollments and billing processes, resolving Participant Allocation Management and Plan of Care issues and monitoring regulatory timelines.

The PC II is responsible for the administrative management of the investigation and complaint resolution for the Area Office. In addition, the position will assist in the quality monitoring of programs including site visits as needed. The position may provide technical assistance related to Meditech enrollments, and the management of the Participant Directed Program portal and other self-directed program activities.

This position is a member of the Area Office Management Team and is involved in management-level planning and activity. The position requires analytical expertise in creating systems which track information necessary for area office staff to support individuals. Strong organizational, communication and interpersonal skills are essential.

Please Note:

This position is located at the Berkshire Area Office in Pittsfield, MA.

Schedule: Monday-Friday: 9:00am - 5:00pm

Days Off: Saturday/Sunday

Flexibility required to meet the needs of the Area Office.

About the Department of Developmental Services:

The mission of the Department of Developmental Services (DDS) is to create innovative and genuine opportunities for individuals with intellectual and developmental disabilities including Autism Spectrum Disorder to participate fully and contribute meaningfully to their communities as valued members. DDS serves over 43,000 vulnerable individuals throughout their lifetimes, providing a spectrum of day, employment, and residential supports. The agency directly oversees and manages $3 billion in public funds ($2.7B operating budget) and approximately 5,500 staff, the largest state employee workforce of any agency in the Massachusetts executive branch of government.

For more information about our agency and programs visit: www.mass.gov/dds

Pre-Hire Process:

Education and license/certification information provided by the selected candidate(s) is subject to the Massachusetts Public Record Law and may be published on the Commonwealth's website.

Education, licensure, and certifications will be verified in accordance with the Human Resources Division's Hiring Guidelines.

Recommended candidates must successfully complete pre-employment screening which includes:

Disabled Persons Protection Commission (DPPC) Abuse Registry Search: https://www.mass.gov/info-details/dppc-abuser-registry

Criminal background check (CORI) by regulations set forth by the Executive Office of Health and Human Services. http://www.mass.gov/hhs/cori

National Background Checks, Chapter 234 of the Acts of 2014, conduct fingerprint-based check. https://www.mass.gov/lists/dds-fingerprint-background-checks

If you require assistance with the application/interview process and would like to request an ADA accommodation, please click on the link and complete the ADA Reasonable Accommodation Online Request Form.

For technical help with MassCareers, including logging into your profile and/or resetting your password, please call the Employee Service Center at 617-979-8500 for assistance.

For questions regarding this requisition, please contact the Executive Office of Health and Human Services Human Resources at 1-800-510-4122 Ext. #4.

Qualifications

First consideration will be given to those applicants that apply within the first 14 days.

MINIMUM ENTRANCE REQUIREMENTS: Applicants must have at least (A) three years of full time, or equivalent part-time, professional, administrative or managerial experience in business administration, business management or public administration the major duties of which involved program management, program administration, program coordination, program planning and/or program analysis, or (B) any equivalent combination of the required experience and the substitutions below.

Substitutions:

I. A Bachelor's degree with a major in business administration, business management or public administration may be substituted for a maximum of two years of the-required experience.*

II. A Graduate degree with a major in business administration, business management or public administration may be substituted for the required experience.*

III. A Bachelor's or higher degree with a major other than in business administration, business management or public administration may be substituted for a maximum of one year of the required experience.*

Education toward such a degree will be prorated on the basis of the proportion of the requirements actually completed.

Salary placement is determined by a combination of factors, including the candidate’s years of directly related experience and education, and alignment with our internal compensation structure as set forth by the Human Resources Division’s Hiring Guidelines. For all bargaining unit positions (non-management), compensation is subject to the salary provisions outlined in the applicable collective bargaining agreement and will apply to placement within the appropriate salary range.

Comprehensive Benefits

When you embark on a career with the Commonwealth, you are offered an outstanding suite of employee benefits that add to the overall value of your compensation package. We take pride in providing a work experience that supports you, your loved ones, and your future.

Want the specifics? Explore our Employee Benefits and Rewards!

An Equal Opportunity / Affirmative Action Employer. Females, minorities, veterans, and persons with disabilities are strongly encouraged to apply.

The Commonwealth is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, color, sex, gender identity or expression, sexual orientation, age, disability, national origin, veteran status, or any other basis covered by appropriate law. Research suggests that qualified women, Black, Indigenous, and Persons of Color (BIPOC) may self-select out of opportunities if they don't meet 100% of the job requirements. We encourage individuals who believe they have the skills necessary to thrive to apply for this role.

Official Title: Program Coordinator II

Primary Location: United States-Massachusetts-Pittsfield-333 East Street

Job: Administrative Services

Agency: Department of Developmental Services

Schedule: Full-time

Shift: Day

Job Posting: Feb 5, 2025, 12:32:13 PM

Number of Openings: 1

Salary: 69,369.82 - 100,264.58 Yearly

If you have Diversity, Affirmative Action or Equal Employment Opportunity questions or need a Reasonable Accommodation, please contact Diversity Officer / ADA Coordinator: Christina Hyppolite, (Christina.R.Hyppolite@mass.gov) - 8572835830

Bargaining Unit: 06-NAGE - Professional Admin.

Confidential: No

Potentially Eligible for a Hybrid Work Schedule: Yes

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