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Patient Navigator, Breast Health (Bilingual Chinese)

DNA HEALTHCARE MANAGEMENT LLC
Brooklyn, NY Full Time
POSTED ON 1/25/2025
AVAILABLE BEFORE 3/25/2025
Benefits:
  • 401(k)
  • Dental insurance
  • Health insurance
  • Paid time off
  • Vision insurance
Position Summary:

The Breast Health Patient Navigator plays a vital role in supporting individuals diagnosed with breast cancer throughout their entire journey. This position requires a compassionate and highly organized individual with strong communication skills and a deep understanding of the breast cancer care continuum. The ideal candidate will be bilingual in Chinese and English, enabling them to effectively serve a diverse patient population. 

Key Responsibilities:

  • Breast Cancer Navigation:
    • Provide comprehensive education and resources to patients and their families regarding all aspects of breast cancer care, including diagnosis, treatment options (surgery, chemotherapy, radiation, hormonal therapy), and available support services.
    • Guide patients through the complex medical system, including scheduling appointments, coordinating care with multiple providers, and ensuring timely access to necessary services.
  • Barrier Reduction:
    • Identify and address potential barriers to care, such as transportation, insurance, financial constraints, and language barriers.
    • Advocate for patients' needs and ensure access to quality breast cancer care.
  • Emotional Support:
    • Offer emotional and practical support to patients and their families throughout the treatment journey, including coping with diagnosis, managing treatment side effects, and navigating the emotional impact of breast cancer.
  • Care Coordination:
    • Facilitate referrals to appropriate specialists (e.g., surgeons, oncologists, radiologists, genetic counselors) and community resources, such as support groups, financial assistance programs, and rehabilitation services.
  • Patient Empowerment:
    • Empower patients to make informed decisions about their care by providing clear and understandable information and supporting their active participation in their treatment plan.
  • Data Management:
    • Utilize patient navigation tools to track patient progress, identify trends, and evaluate the effectiveness of navigation services for breast cancer patients.
Qualifications:
  • High School Diploma or GED
  • Bilingual fluency in Chinese and English
  • Two years of experience in a medical office or related healthcare setting
  • Certified Patient Navigator certification preferred
  • Experience working with breast cancer patients
  • Knowledge of breast cancer treatment guidelines and resources
  • Bachelor's degree in a healthcare-related field preferred (e.g., healthcare administration, social work)
  • Excellent communication, interpersonal, and organizational skills
  • Strong problem-solving and critical thinking abilities
  • Ability to build rapport and establish trusting relationships with patients
  • Strong empathy and compassion
  • Proficiency in using electronic health records (EHR) and other relevant software

Salary : $21 - $25

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