What are the responsibilities and job description for the Freelance Vice President, Client Experience - Healthcare position at DNA?
We Are Seeking :
dna is currently seeking a Freelance Vice President, Client Experience to join our Healthcare team. You will be responsible for managing client and inter-agency relationships, playing a critical role in determining the future and long-term success of our Healthcare Practice.
The Vice President will have proven leadership and client service skills, and experience managing integrated communications campaigns. The candidate will be the day-to-day contact for clients, manage communications across a cross-functional agency team as well as client team, and support flawless execution in the most efficient and productive way. They will display personal ownership and accountability for client engagement, with the ability to cultivate and nurture long-term partnerships and client satisfaction. The successful candidate will have experience with consumer programs, never-ending curiosity, a desire to always do better, and the ability to inspire and connect with teams. They will be a hands-on team member who values people and culture. We are a company of doers even at the most senior level.
PRIMARY RESPONSIBILITIES
- Drive development of solution-based program strategies and direct development of tactical plans
- Maintain daily client contact, serving as a trusted resource and advisor
- Facilitate cross-functional team integration (strategy, creative, integrated media specialists, etc.) to deliver on client plans
- Act as effective, two-way translator between clients and teams, actively counseling development of work in the best interest of all parties
- Proactively support and suggest improvements and new ideas to exceed client expectations by leveraging industry knowledge and experience
- Have ownership of client financials and profitability
- Coordinate integration with other agency partners
- Successfully navigate conflicts across internal stakeholders, clients and agency partners
- Manage ongoing team resourcing / staffing to ensure successful delivery of work product
- Actively participate in agency development and assist with new business
MINIMUM REQUIREMENTS
ADDITIONAL REQUIREMENTS
The Weber Shandwick Collective recognizes that your health and wellbeing are a priority. This is why we offer a full suite of benefits including :
NYC Salary range : $140 / hr - $140 / hr
Where an employee or prospective employee is paid within this range will depend on, among other factors, actual ranges for current / former employees in the subject position; market considerations; budgetary considerations; tenure and standing with the company (applicable to current employees); as well as the employee's / applicant's background, pertinent experience, and qualifications.
Weber Shandwick is proud to be an Equal Opportunity / Affirmative Action employer. Weber Shandwick recruits qualified applicants without regard to race, color, religion, gender, age, ethnic or national origin, protected veteran status, physical or mental disability, sexual orientation, gender identity, marital status or citizenship status.
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Salary : $140
