Head of Talent and People

Job Title: Head of Talent and People

About the Role

Are you a dynamic, results-driven professional with a passion for recruiting and organizational leadership? Do you thrive on taking ownership, solving problems, and driving excellence in people operations? If so, we invite you to join our team as a Head of Talent and People at Do It Right Plumbers, where you'll play a pivotal role in supporting our company's massive growth trajectory in the coming year.

This is a high-impact leadership position for someone with extensive recruiting experience who can confidently oversee hiring strategies, optimize office operations, and champion employee engagement and HR processes. As we prepare for unprecedented expansion, you'll act as a key partner to the business, ensuring that we attract, hire, and retain top talent at an accelerated pace while fostering a culture of accountability and excellence.

Key Responsibilities

Scaling Recruitment Operations: The majority of your time will be spent driving our recruitment efforts, ensuring we attract and hire the best talent.

• Lead full-cycle recruiting, from crafting compelling job ads to onboarding successful candidates, while developing innovative strategies to attract top talent for office and field roles.

• Manage and optimize recruiting tools and platforms—such as BambooHR, Indeed, and social media channels—while collaborating with vendors to streamline the hiring process.

• Evaluate hiring trends to identify opportunities and implement solutions that optimize retention.

• Support headcount growth of 70% as the company scales, ensuring the recruitment pipeline meets business needs.

Organizational Development: A significant portion of your role will involve optimizing office operations and supporting the in-office team to maintain smooth workflows.

• Design and execute onboarding programs to efficiently integrate new hires at scale

• Implement performance management systems to support a rapidly expanding workforce

• Develop leadership training initiatives to prepare current employees for growth opportunities

Culture and Engagement

• Cultivate a strong company culture that can withstand the challenges of rapid growth

• Implement employee engagement initiatives to maintain high morale during periods of change

• Develop internal communication strategies to keep all employees aligned with company goals

HR Infrastructure: You will dedicate part of your role to overseeing HR-related tasks and fostering a positive employee experience.

• Establish scalable HR processes and systems to support a growing organization

• Serve as the point person for HR-related tasks, including onboarding, benefits administration, compliance, and employee relations.

• Coordinate on high-level HR matters to ensure policies and procedures align with company goals and regulatory requirements.

• Handle employee relations, including disciplinary actions, handbook compliance, and training tracking.

This role offers an exciting opportunity to shape the future of a rapidly growing company. If you're ready to take on the challenge of supporting massive organizational growth while building an exceptional team and workplace culture, we want to hear from you.

Who You Are

• Recruitment Expert: You have a proven track record of finding and hiring top talent.

• Problem Solver: You anticipate issues, take initiative, and resolve problems independently.

• Leader: You excel in managing people and processes, driving results, and building trust.

• Tech Savvy: You’re highly proficient with recruiting platforms (e.g., BambooHR, Indeed) and general office technology.

• Detail Oriented: You bring exceptional organizational skills and attention to detail.

• Communicator: You’re confident, assertive, and skilled at building relationships and resolving conflicts.

Qualifications

• 3 years of full cycle recruiting experience, preferably in the trades industry (e.g., plumbing, HVAC, or construction).

• Experience with HR processes, including onboarding, benefits administration, and compliance.

• Strong computer literacy, with expertise in recruiting tools and platforms.

• Excellent written and verbal communication skills.

• Bachelor’s degree preferred but not required.

Schedule:

This position operates Monday through Friday, 7:00 AM to 5:00 PM, with occasional early mornings or weekends as needed to meet business demands.

Salary:

• $90,000 - $100,000 annually (base salary) Bonus Potential of up to 25% of Base Salary

Why Join Us?

Do It Right Plumbers believes that great people are at the heart of every successful business. One of the biggest benefits of this role is the opportunity to be part of a team during the exciting building phase of a business poised for greatness. If you are the right person, this is your chance to grow professionally while helping shape the future of a company that values hard work, accountability, and innovation.

This is a fast-paced role that will inspire leadership and professional development. Success in this position will position you for significant growth, both within our company and in your broader career journey.

In addition, Do It Right Plumbers provides:

• 401(k) with company match

• Health, vision, and dental contributions

• Paid time off (vacation, illness, and holiday)

At Do It Right Plumbers, we believe in creating a supportive, high-performing culture. As our Talent & People Manager, you’ll play a pivotal role in shaping our team and driving our success. We offer competitive compensation, a robust benefits package, and a dynamic, fast-paced work environment where your contributions will make a real impact.

Salary : $90,000 - $100,000