What are the responsibilities and job description for the Customer Service Associate - Taqueria position at Docks on Beale?
Overview
We are seeking enthusiastic and dedicated Team Members to join our exciting new concept, Electric Tacos, on Beale Street. As a Team Member, you will play a crucial role in delivering exceptional customer service while contributing to the overall success of our establishment. This position is ideal for individuals who thrive in a fast-paced setting and are passionate about the food industry.
Duties
- Provide outstanding customer service by greeting and assisting guests with their orders.
- Prepare and serve food and beverages in accordance with brand standards.
- Maintain cleanliness and organization of the taqueria, including bussing tables and cleaning work areas.
- Assist with inventory management, including restocking supplies as needed.
- Utilize time management skills to efficiently handle multiple tasks during busy periods.
- Engage in upselling techniques to enhance customer experience and increase sales.
- Perform basic math calculations for order processing and cash handling.
Skills
- Strong communication skills to effectively interact with customers and team members.
- Time management abilities to prioritize tasks in a dynamic environment.
- Experience in the food industry or retail is strongly preferred, but not required.
- Basic math skills for handling transactions accurately.
- Familiarity with sales techniques, particularly upselling, to maximize customer satisfaction.
- A team-oriented mindset with a willingness to help others succeed.
- Bi-lingual (English & Spanish) strongly preferred, but not required.
Requirements
- Must be able to lift and move 50-75 lbs safely multiple times throughout the day.
- Must be able to stand for long periods of time (up to 6 hours).
- Must have access to reliable transportation.
- Must be 18 years or older.
Join our team today and become an integral part of our café community!
Job Type: Part-time
Pay: $14.00 - $16.00 per hour
Expected hours: 30 – 40 per week
Benefits:
- Employee discount
- Flexible schedule
- Food provided
- Paid training
Shift:
- Evening shift
- Night shift
Work Location: In person
Salary : $14 - $16