What are the responsibilities and job description for the Cannabis Retail Sales Associate position at Dockside Cannabis?
Retail Sales Associate
Job Type: Part to Full Time
Location: Green Lake
Salary: $20.76/hour DOE tips
Welcome to Dockside! You might know us by one of our four retail cannabis stores located throughout Seattle. We are an industry-leading Washington state licensed (I502) retailer specializing in quality medical and recreational cannabis products and accessories. We aren’t just any cannabis retailer, however, as we constantly innovate, take pride in our inclusive and welcoming culture, and are always evolving how we do business. We are proud to say we opened one of the first medical dispensaries in WA state and were the very first to be certified as a reliable source for quality cannabis products under the Patient Focused Certification Program. Our roots are deep as a medical cannabis purveyor. We also love to brag about some other amazing things about us: we are women and minority owned and live values of community, Inclusivity, Integrity, and Education. Living Dockside isn’t about escaping life. It’s a launch point for exploring the world, accomplishing great things, but always coming back to the people and values that matter.
Delivering the Dockside experience to Employees, Customers and our Community requires hiring and retaining the very best team. We are looking for experienced sales associates with excellent customer service skills and retail experience. We are looking for team players not afraid of wearing many hats and managing a constantly changing workflow. We need smart, passionate, and creative people ready to take the road less traveled and excited by the challenge of building a new business in a rapidly growing industry.
Sales Associates are responsible for giving life to the mission, vision and values of Dockside and the Management Team. Associates must thrive in a fast paced and ever changing working environment, while maintaining an eye for excellence and delivering exceptional customer service.
Key Responsibilities:
This position is an hourly tips position. Candidates for this role are expected to work 24-32 hrs a week to start. Availability on weekends is important to us as is schedule flexibility. Occasionally, employees may be asked to work overtime and occasionally employees may be asked to cover shifts in other store locations so reliable transportation is key.
Dockside Cannabis does not discriminate or determine employment on the basis of race, religion, sex, gender identity, age, or any other factor; employment decisions are made only on the basis of qualifications, merit, and business needs. Dockside is committed to an environment of mutual respect and maintains a zero-tolerance policy in regard to discrimination or harassment of any kind. We also value the power of diverse lived experiences and perspectives. We will accept applications until filled. Reference and background checks for finalists are part of the recruiting process for Dockside Cannabis.
We offer fantastic benefits to all employees who work 25 hours a week including:
Please submit both a resume and a cover letter detailing your experience and why you want to work for us. We are interested in you whether or not you have experience in cannabis! Applications without cover letters will get lower priority in our screening process. We will accept applications until filled. Reference and background checks for finalists are part of the recruiting process for Dockside Cannabis. We might be a cannabis company but we are a drug-free workplace.
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Job Type: Part to Full Time
Location: Green Lake
Salary: $20.76/hour DOE tips
Welcome to Dockside! You might know us by one of our four retail cannabis stores located throughout Seattle. We are an industry-leading Washington state licensed (I502) retailer specializing in quality medical and recreational cannabis products and accessories. We aren’t just any cannabis retailer, however, as we constantly innovate, take pride in our inclusive and welcoming culture, and are always evolving how we do business. We are proud to say we opened one of the first medical dispensaries in WA state and were the very first to be certified as a reliable source for quality cannabis products under the Patient Focused Certification Program. Our roots are deep as a medical cannabis purveyor. We also love to brag about some other amazing things about us: we are women and minority owned and live values of community, Inclusivity, Integrity, and Education. Living Dockside isn’t about escaping life. It’s a launch point for exploring the world, accomplishing great things, but always coming back to the people and values that matter.
Delivering the Dockside experience to Employees, Customers and our Community requires hiring and retaining the very best team. We are looking for experienced sales associates with excellent customer service skills and retail experience. We are looking for team players not afraid of wearing many hats and managing a constantly changing workflow. We need smart, passionate, and creative people ready to take the road less traveled and excited by the challenge of building a new business in a rapidly growing industry.
Sales Associates are responsible for giving life to the mission, vision and values of Dockside and the Management Team. Associates must thrive in a fast paced and ever changing working environment, while maintaining an eye for excellence and delivering exceptional customer service.
Key Responsibilities:
- Acts with integrity, honesty and knowledge to promote the culture, values and mission of Dockside
- Maintains a calm demeanor during periods of high volume or unusual events to keep store operating to standard and to set a positive example for the team
- Anticipates customer and store needs by constantly evaluating the environment and customers. Communicates information to manager so that the team can respond as necessary to deliver the Dockside experience during each shift
- Contributes to positive team environment by recognizing problems or changes in associate morale and performance and communicating them to the store manager
- Delivers exceptional customer service to all customers. Discovers and responds to customer needs
- Executes store operations during scheduled shifts. Executes opening and closing duties and special tasks as assigned
- Follows and ensures team compliance with Dockside operational policies and procedures, including those for cash handling and safety and security, to ensure the safety of all partners during each shift. Follows all cash management and cash register policies
- Maintains regular and consistent attendance and punctuality
- Follows health, safety and regulatory guidelines
- Must be 21 years of age
- Minimum of 1 year of sales experience in retail, luxury retail, or service-related industry
- Proven ability to drive positive customer experiences that build loyalty and deliver measurable results
- Ability to manage competing priorities in a fast-paced environment
- Strong verbal communication skills and excellent organizational skills
- Flexibility to work a retail schedule which will include mornings, evenings, weekends and holidays
- Ability to lift up to 50 pounds and stand for long periods of time
- Consultative sales experience in matching products or services to the specific needs of the customer
- Ability to work in a team setting and conduct and present oneself in a highly professional manner with both customers and internal personnel
- Proven ability to work independently with little or no supervision
- Ability to receive and provide constructive feedback on work performance
- Ability to sit, stand, walk, reach, twist, bend, pull and carry up to 40 pounds for up to 8 hours
- Demonstrate excellent communication skills both written and verbally
This position is an hourly tips position. Candidates for this role are expected to work 24-32 hrs a week to start. Availability on weekends is important to us as is schedule flexibility. Occasionally, employees may be asked to work overtime and occasionally employees may be asked to cover shifts in other store locations so reliable transportation is key.
Dockside Cannabis does not discriminate or determine employment on the basis of race, religion, sex, gender identity, age, or any other factor; employment decisions are made only on the basis of qualifications, merit, and business needs. Dockside is committed to an environment of mutual respect and maintains a zero-tolerance policy in regard to discrimination or harassment of any kind. We also value the power of diverse lived experiences and perspectives. We will accept applications until filled. Reference and background checks for finalists are part of the recruiting process for Dockside Cannabis.
We offer fantastic benefits to all employees who work 25 hours a week including:
- Medical insurance (80% employer paid premiums)
- Dental insurance
- Vision Insurance
- Flexible spending accounts (FSA)
- Generous and flexible PTO
- 401K with company match (after 90 days)
- Discounted rates on life insurance and other insurance products through AFLAC
- 6 holiday-pay holidays per year
- $15,000 in employer paid life insurance
- Flexible schedules
- Employee discount of 40% off at Dockside stores
Please submit both a resume and a cover letter detailing your experience and why you want to work for us. We are interested in you whether or not you have experience in cannabis! Applications without cover letters will get lower priority in our screening process. We will accept applications until filled. Reference and background checks for finalists are part of the recruiting process for Dockside Cannabis. We might be a cannabis company but we are a drug-free workplace.
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Salary : $15,000